Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
A great addition to my daily routine
on April 30, 2026
Posted by: Nocturia
[This review was collected as part of a promotion.] I am using my S26 for this review. The Galaxy AI features, like the writing assistant and photo editing tools, are game-changers for my productivity.The screen quality is stunning, and the battery life easily lasts through a full day of YouTube. It took some time to get used to the minor changes from my Note 20, but overall, I’m very satisfied. I would definitely recommend this to anyone looking for a powerful and intelligent device!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi Nocturia, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the enhanced features of Galaxy AI, lasting battery life, and overall usage of your device for your video streaming. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good review
on April 30, 2026
Posted by: Idk234t9w
[This review was collected as part of a promotion.] Galaxy Ai, The Samsung S26 Ultra feels premium from the moment you pick it up. The display is stunning, performance is effortlessly fast, and the cameras are excellent in almost every situation. It’s expensive, but it delivers a true flagship experience.
I’d describe the Samsung S26 Ultra as powerful, polished, and a little overkill in the best way. It handles everything smoothly, takes impressive photos, and feels like a phone built for people who want the absolute best.
The S26 Ultra is one of those phones that makes it hard to go back to anything else. The screen is beautiful, the battery is dependable, and the overall experience feels refined and fast, even if the price is hard to justify.
Samsung’s S26 Ultra is a serious upgrade for anyone who values camera quality, speed, and a big gorgeous display. It doesn’t feel cheap or flashy for the sake of it — it just feels complete.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Idk234t9w, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this device to function and feel quality and premium during your usage, and that it has been such a value in your life every day. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great improvement
on April 30, 2026
Posted by: PsychoJ
[This review was collected as part of a promotion.] Many improvements over the S25 and S24 series have made this phone a ridiculous step forward. Battery life is great even in full resolution, the screen is amazing and the sound quality is superb. The Galaxy AI features have been super helpful and more importantly they have been quick!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello PsychoJ, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the enhanced features and capabilities of your device, and that this device feels like a great leap forward in innovation. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Review
on April 30, 2026
Posted by: S26UltraRules
[This review was collected as part of a promotion.] I'm really loving this new phone; right off the bat, it feels way lighter and easier to hold than the S24 Ultra. Even though they changed the sharp corners, I think it looks awesome. My favorite new thing has to be the Galaxy AI Audio Eraser. Before, it was just for your own videos, but now you can even use it for stuff playing on your device.
The other Galaxy AI feature I'm gonna love is the call screening. It's just super handy against scam calls.
And finally, gaming is way faster, and the battery life is better. I remember Samsung saying they improved the vapor chamber to help with heat, and I can totally see the huge improvements they made.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey there S26UltraRules, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the updated lightweight design, prolonged usage capabilities, and the ways Galaxy AI has been able to streamline many daily tasks. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on April 30, 2026
Posted by: MarPeP
[This review was collected as part of a promotion.] The photo edition is very impressive with the new Galaxy AI features and gadgets. Also the resolution and quality of the camera is awesome.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey MarPeP, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that you are loving your new device and finding so many fun ways to use Galaxy AI long with your camera. We have shared a link to the complete manual for your device to help you maximize your experience with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best product
on April 30, 2026
Posted by: Love48cuba
[This review was collected as part of a promotion.] For personal use only, and for work, receive emails
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect phone?
on April 30, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] I really have been loving coming back to Samsung. Automating tasks with Galaxy AI makes handling things easier. The personalization is great. I'm enjoying the new options in seeing up the home screen, wallpapers and the clocks for the lock screen. I do have a hard time finding all of the sound options for notifications. User error probably
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Scottsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your device, and all of the ways you can use Galaxy AI. We have provided a link to the complete manual for your device to help you customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 updated
on April 30, 2026
Posted by: TazTwoK
[This review was collected as part of a promotion.] The S-pen is difficult to get out if you have man hands and no nails, but otherwise, a great phone.
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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