Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(11,009 Reviews)
Rating breakdown 11,009 reviews
5 Stars
9,655
4 Stars
1,088
3 Stars
164
2 Stars
39
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
A Big Upgrade - Great Features and Improvements
on May 21, 2026
Posted by: BajHibiscus
[This review was collected as part of a promotion.] I recently upgraded my phone, and I can already see that it has much better features. The camera zoom is really impressive - the pictures look much clearer even when I zoom in. My video calls look sharper, and even the screenshot buttons are easier to press. The clearer video quality is especially helpful when I communicate through sign language on video because everything looks sharper and easier to see. I also love the private screen feature - it's amazing and helps protect my privacy when I'm using my phone in public. I'm still exploring the features, but so far, it's a really great upgrade.
Another feature I really enjoy is Samsung Galaxy AI. It's extremely helpful for translating languages when I'm trying to understand posts on social media captions or text messages. I also like that I can search a picture online to find things like clothes, food, or places - such as where to buy something or where to go.
I use this new phone for both personal and work use, and it's been very helpful for both. I also can't live without the Samsung S Pen because I love using it for handwriting notes, creating art, and clipping or decorating pictures and videos.
Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very well rounded device
on May 21, 2026
Posted by: DynoHD
[This review was collected as part of a promotion.] The device is very easy to use, and all the features the device has is suited for everyday use while also having the capability of being a device used for longevity. Galaxy AI including the object eraser and etc is incredibly fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Getting better each year
on May 21, 2026
Posted by: Stepbyr66
[This review was collected as part of a promotion.] Makes every task much easier with the help of AI. Runs more smoothly and precise to what you are searching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 Ultra is an excellent phone
on May 21, 2026
Posted by: Marina
[This review was collected as part of a promotion.] Helps write messages and emails faster
Edits photos automatically
Translates languages instantly
Summarizes long text or notes
Acts like a smart assistant using Google Gemini AI
Live Translate – translates phone calls or messages in real time.
Circle to Search – circle anything on the screen to search it instantly.
Writing Assist – fixes grammar, rewrites text, or changes tone.
Photo AI (Generative Edit) – remove or move objects in photos using AI.
Interpreter – real-time translation for face-to-face conversations.
Note Assist – summarizes long notes or articles.
Now Brief / Now Bar – gives daily summaries like weather, reminders, and activity.
Edits photos automatically
Translates languages instantly
Summarizes long text or notes
Acts like a smart assistant using Google Gemini AI
Live Translate – translates phone calls or messages in real time.
Circle to Search – circle anything on the screen to search it instantly.
Writing Assist – fixes grammar, rewrites text, or changes tone.
Photo AI (Generative Edit) – remove or move objects in photos using AI.
Interpreter – real-time translation for face-to-face conversations.
Note Assist – summarizes long notes or articles.
Now Brief / Now Bar – gives daily summaries like weather, reminders, and activity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent and magnificent
on May 21, 2026
Posted by: Malk98
[This review was collected as part of a promotion.] The phone is one of the best—I love it.
It has the best features, it's excellent.
It has the best features, it's excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I wish there was more to the unbox Experience
on May 21, 2026
Posted by: Felippe
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S23 Ultra to the S26 Ultra, and overall I’m very happy with the device. The phone feels lighter, more modern, and beautifully designed. I chose the gold version that was available online, and it looks amazing — honestly, I think this color should also be available in stores because it’s stunning.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Years of Galaxy Upgrades and This One Stands Out
on May 21, 2026
Posted by: Krishna
[This review was collected as part of a promotion.] I’ve been part of the Samsung Galaxy journey since the Galaxy S21 Ultra, and upgrading each year has honestly become a tradition for me. Every new device brings improvements, but the Samsung Galaxy S26 feels like a bigger step forward than I expected.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still new to me
on May 21, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] So far I love my new s26 ultra! I'm still learning the galaxy AI but I'm excited to use it with my photos and helping me write. The privacy screen was a big reason I wanted the s26 ultra and it's everything I expected.
Value
5
Written by a customer while visiting Samsung US