Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,380 Reviews)
Open Ratings Snapshot
Rating breakdown 13,380 reviews
5 Stars
11,682
4 Stars
1,350
3 Stars
208
2 Stars
56
1 Star
84
65%of customers recommend this product. 
(
92 out of 141
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
Love the new AI Features and Super Steady Video
on March 18, 2026
Posted by: IloveSamsung4Life
[This review was collected as part of a promotion.] The new Galaxy AI features that allow you to make changes in multiple apps is great. I'm able to ask it to create a calendar event from an event on my screen or even a photo of a flyer someone sent me. In addition I love the super steady camera. It makes taking videos a breeze as it stays locked on the horizon and is no longer moves when I accidentally bump into someone while taking video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall
on March 18, 2026
Posted by: BLNCE8
[This review was collected as part of a promotion.] The 26 Ultra runs smooth as butter. It feels comfortable in the hands because of the rounded corners. The camera is amazing, point and shoot certified if you don't want to work too hard for a good picture but if you want more control you can control absolutely everything about the photo you're taking with the controls they have available. Galaxy AI runs so seamless in the background I sometimes take it for granted. Only thing I can say needs some improvement is the built in privacy display. It works as intended just can't wait to see how it improves in the future.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there BLNCE8, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features, design, and capabilities of your new device, and that you are excited to see how new features continue to evolve over time. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
a product done right
on March 18, 2026
Posted by: frostyfrog
[This review was collected as part of a promotion.] this is the first phone I've bought where I can honestly say the new features are easily accessible and easy to use. there are a few hidden features you have to dig around for but they don't make you jump through hoops for the more useful ones. its a new phone that actually feels like a new phone, not your old phone wrapped in a new skin with one or two added changes. phones aren't ment to last forever the parts get old through time regardless of how carefully you take care of it. if you've been waiting a while for an upgrade worth spending your money on this would be my pick. you can find build specs many other places if that's what your interested in but if your in the reviews you want to know it's safe take the gamble and you won't regret this. the battery is ridiculously good the speaker is okay my s23 ultra was much louder and clearer but its a phone not a megaphone get ear buds or a speaker if you need more volume. picture quality is quite nice and the screen can get brighter then you'll probably ever need it to be. at its core its a good phone that just works.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Frostryfrog, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the new and enhanced features of your device, and that you are finding it so easy to use every day. We have provided links to the complete manual and Samsung Support Team to help you further explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 ultra! Next Level
on March 18, 2026
Posted by: MirandaD
[This review was collected as part of a promotion.] Samsung made it even brighter, smoother and fantastic useful! First of all Galaxy AI feels like having a personal assistant built right into your phone, genuinely helpful in everyday use, real time translations rocks!
The phone is fast, multitasking is effortless, my games runs like I always dreamed.
Camera is just another level, the AI enhancement actually make a difference without overdoing it.
Definitely recomended.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there MirandaD, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the usage and capabilities of your new device, and that you are finding so many amazing features with Galaxy AI and your camera. We have provided a link to the Samsung Support Team to assist you if questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Good phone
on March 18, 2026
Posted by: Chillhappycustoner
[This review was collected as part of a promotion.] Got the new phone. I love it because is very light, and comfy in my hand.
It also charges fast!
The only thing is the camara. Not sure how better is than the predecessor. Also for AI does not seem much faster than before. Still a great update!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Chillhappycustomer, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the lightweight design, and charging speed of your device. We have provided links to articles to help you maximize your experience with your camera and speed of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm not inti AI yet, but there is time
on March 18, 2026
Posted by: BornPMS
[This review was collected as part of a promotion.] I don't use AI much at this time, but I just bought the s26 ultra. I have used the AI on my s23 ultra, and it was power hungry. Hopefully AI will be faster, and not as power draining with the new upgraded phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 18, 2026
Hello BornPMS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to articles to help you maximize the battery life of your device regardless of usage. We have also shared a link to the complete manual for your device to help you customize which features are enabled to align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First week
on March 18, 2026
Posted by: Rickyb
[This review was collected as part of a promotion.] So far it's perfect. Battery is great, photos seem remarkably better, and Love the design.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Rickyb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how much you are loving the battery life, camera quality, and updated design of your new device. We have provided a link to the complete manual to help you maximize your experience with additional features like the new privacy display, horizontal lock, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on March 18, 2026
Posted by: JUNEBUG
[This review was collected as part of a promotion.] Highly recommend great features camera is awesome overall
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Junebug, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera quality and overall usage of your device. We have provided links to resources to help you discover the full capabilities of your device like the new privacy display, horizontal lock, and Galaxy AI, as well as aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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