Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,384 Reviews)
Rating breakdown 13,384 reviews
5 Stars
11,687
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
2
Glitchy as heck.
on March 19, 2026
Posted by: SamsungJohn
[This review was collected as part of a promotion.] This phone has a mind of its own. I don't know if One UI 8.5 just wasn't ready or if Galaxy AI is the issue, but this phone has problems. It drops wifi whenever it wants. Android auto drops constantly. I'm always having to restart this phone.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello SamsungJohn, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Wi-Fi and car connection with your device. We have also provided a link to the complete manual to assist you with different setting options for your messaging app. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my s26 ultra
on March 19, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The privacy screen is great and very useful, I love the use of AI in the photos and everything we can do with it, the screen is simply great for watching videos and the sound quality seems spectacular to me, the s26 ultra is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device not a fold
on March 19, 2026
Posted by: Michael
[This review was collected as part of a promotion.] The phone is great and the privacy screen is cool I just wish the S pen has Bluetooth. I do miss my fold already though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new camera features
on March 19, 2026
Posted by: SamsungJS
[This review was collected as part of a promotion.] Camera features in this model with the addition of the Galaxy AI are incredible from the lighting in dark places to adjusting and removing unwanted parts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it
on March 19, 2026
Posted by: OMA2beauty
[This review was collected as part of a promotion.] I use my device as my primary device for video content creation and i am loving it so far. I waa using the s23 ultra before I upgrading and i am loving how my videos are coming out and the ability for me to be able to edit even AI Pictures in my phone without using a third party app.
All the new upgrades are helping my videos and pictures much more improved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better battery
on March 19, 2026
Posted by: LuisVjr
[This review was collected as part of a promotion.] The battery life on the Galaxy S26 is impressive. Thanks to the seamless integration of Galaxy AI, the device manages power consumption efficiently throughout the day. It’s the perfect balance between high-end performance and long-lasting endurance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on March 19, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] From the camera to the UI, screen response, and everything in between it's just an awesome phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing and beautiful; I'm amazed by its scre
on March 19, 2026
Posted by: Zhoppra
[This review was collected as part of a promotion.] I've learned a lot from its AI and I use it every day.
Value
5
Written by a customer while visiting Samsung US