Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,725 Reviews)
Rating breakdown 6,725 reviews
5 Stars
5,900
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Still Stunning After All These Years
on April 9, 2026
Posted by: WEW992
[This review was collected as part of a promotion.] After a decade of using the Galaxy series phones I am again impressed by the phone, it's design, the many features including but not limited to the Galaxy AI which helps with simple tasks like setting appointments, searching for an object based on an image, to manipulating my photos.
Hands down the best pocket super computer humanity has ever produced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Convenience
on April 10, 2026
Posted by: VoidDomain
[This review was collected as part of a promotion.] S26 Ultra is light. Functions fast. Great for a tool at work. Superior camera and options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Upgrade
on April 10, 2026
Posted by: hmscook
[This review was collected as part of a promotion.] Upgrading was well worth it and effortless. New phone arrived and with in a very short period of time it was activated and nearly 400gb of data transferred. All of my settings were transferred as well. Phone has worked flawlessly. It also appears to charge faster. Galaxy AI feature has also improved. Very pleased with this excellent upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best PRIVACY and Technology/Galaxy A.I. !
on April 11, 2026
Posted by: LatingoBull
[This review was collected as part of a promotion.] Huge camera upgrade from my s23Ultra. The Privacy screen is not a gimmick! It is a game changer! I finally tried the A.I. features on the S26. The S23Ultra was in the infant stage, I love how the GoodLock app has made this feature even more useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly satisfied.
on April 11, 2026
Posted by: Dogmaticlord
[This review was collected as part of a promotion.] The Galaxy AI is very useful when deleting unwanted items from photos. Overall the Galaxy series has been a great phone to have. The one downfall is Samsung removing the SMS text feature from the S26. The protective cases are better especially the UAG having a clip on the back the can be used for a stand and a way to hold onto the phone while taking pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera. Fast
on April 12, 2026
Posted by: SenseiD
[This review was collected as part of a promotion.] Love the camera. I can take great pictures and make amazing videos with ease. I use it for a few tasks at work and it is very fast. Love the S Pen as well.
It connects really fast with other Samsung devices and most branded android as well.
It connects really fast with other Samsung devices and most branded android as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
it's a shame they didn't improve cameras.
on March 13, 2026
Posted by: dobetterysammy
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to an article to help you capture the best possible photos and videos with your device, and to the complete manual to help you discover the ways Galaxy AI can help you edit and play your photos and videos like never before. We would love to hear from you again in the future if you have additional feedback on features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US