Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,724 Reviews)
Rating breakdown 6,724 reviews
5 Stars
5,899
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Unexpectedly awesome phone
on April 2, 2026
Posted by: Jcou63
[This review was collected as part of a promotion.] I have the S26 Ultra. I have had Samsungs since before smart phones became popular. The last one I had wasn't too shabby but THIS one? Unbelievable. With Galaxy AI it helps me out with things I never knew I needed help with!
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Knocked off the park as usual
on April 3, 2026
Posted by: GalaxiesUltra4eva
[This review was collected as part of a promotion.] It is impressive how year after year the improvement can still be felt and noticed from the first time you power the device. The new UI feels odd for the first day or two, and then you forget you used to have something different. The AI is so subtle yet game changing is impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks good.
on April 4, 2026
Posted by: Jeegibeng
[This review was collected as part of a promotion.] I am still learning how to fully utilize the Galaxy AI feature and hopefully it is gonna be a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The s26 ultra is new and improved
on April 5, 2026
Posted by: Bistro1439
[This review was collected as part of a promotion.] So I tired out the new galaxy ai generative ai and I have to say it's been a lot of fun. Bringing promps to life in different styles. The image creating is fun. The galaxy Ai is a main focus on this s26 ultra. I use it in my group chats for my friends and for work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 6, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I think this device is the one I've been waiting for years. I love to use the integration of the Samsung apps between my work and my personal email and calendars. It allows me to have one spot to go see what is going on in my day without having to put personal events on my work calendar or work items on my personal calendar. Bixby is great helping me figure out what's on my agenda and how to tackle it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s26 Ultra
on April 8, 2026
Posted by: noxorsmth
[This review was collected as part of a promotion.] I got my phone a couple of days early, and have been using it daily since. I don't use very many Galaxy AI features, but when I tried them out, they looked great. I love how useful the Privacy Display is when I'm commuting, or just in public. My phone hasn't given me a single issue, the performance is great for light PC game emulation, the screen is beautiful and very bright, the battery lasts all day even when I have it limited to 85%, and when I do end up getting low in battery, it charges insanely fast. I don't think anyone could pay me enough money to get rid of this phone, until Samsung releases a better one at least. The ecosystem with my Samsung tablet and Buds 3 Pro is amazing as well, the auto switch feature gives me a little trouble from time to time, but it's never a huge issue. switching to this phone from my old s22 ultra was very fast, and very effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on April 9, 2026
Posted by: rizzyc
[This review was collected as part of a promotion.] Im loving the new S26 ultra. It ticks all the boxes for my daily use.
The s pen is a wonderful tool for productivity in my field of work.
I am impressed with the camera and it is a welcome upgrade from my previous device.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
Overall I am very happy with the upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Sam3196
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
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Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US