Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(11,386 Reviews)
Rating breakdown 11,386 reviews
5 Stars
9,986
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Great AI features
on May 19, 2026
Posted by: Savvyshopper
[This review was collected as part of a promotion.] The Ultra 26 is incredibly fast, smooth, and packed with amazing AI features that I’m still discovering every day. It feels like there’s always something new this phone can do to make life easier and more enjoyable. Overall, I’m extremely happy with the upgrade and highly recommend it to anyone considering making the switch. For the record I did switch from a Note20.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, amazing UI, AI is helpful
on May 19, 2026
Posted by: Sauercraut
[This review was collected as part of a promotion.] This is a great a phone, I'm impressed with how good and efficient it is. Galaxy AI is helpful at times, but needs even more features since I don't use the ones available a lot other than the call ones and summary ones for notes, audio recorder and photo editing.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Sauercraut, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how great you are finding your device, that it has been helping your efficiency, and that Galaxy AI has been such a highlight for you. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best for insta cart!
on May 20, 2026
Posted by: Instacartshopper
[This review was collected as part of a promotion.] If you are looking for a phone to do insta cart, this is the one! The processor that it has helps a lot with receiving orders first
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Samsungs are very interesting an alot cool
on May 20, 2026
Posted by: Loves365
[This review was collected as part of a promotion.] The new Samsung is very nice, smart, luxurious phone. Alot cool features to use but useful when you need to be using your Phone at any during time.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Loves365, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the luxurious feel, enhanced capabilities, and ease of usage of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many great features.
on May 20, 2026
Posted by: Heather1771
[This review was collected as part of a promotion.] This is my 3rd ultra! I had the 23 I dropped that phone more times then I could count and it held up! Being waterproof was another great option so I just traded that in on 26. Which has some great new features like the AI an privacy feature! Has so much memory also!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent
on May 20, 2026
Posted by: ZombieFox333
[This review was collected as part of a promotion.] The only issues I am having is the S Pen not working
Value
4
Response from Samsung USBy R&R Team, May 20, 2026
Hey there ZombieFox333, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are overall happy with the usage of your device. We have provided links to a few articles to help you with the features and usage of your S Pen. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your S Pen or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
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Written by a customer while visiting Samsung US
Customer Rating
5
Best overall phone
on May 20, 2026
Posted by: Cfde19
[This review was collected as part of a promotion.] I've been using Samsung since my first phone and I don't plan to make any changes for now. I just got my new Samsung S26 and is the best, performance, AI integrated, camera, and everything is for the most the best phone actually.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone. Pathetic pen.
on May 20, 2026
Posted by: Turboflax
The phone is great. Fast processing, great battery life, vibrant screen. No complaints on the phone. The pen is terrible. 6 weeks in and the spring in the pen stopped working, so getting it out of the phone is nearly impossible. If you're going to make a premium product, then make a premium product. Don't skimp on part of it.
Response from Samsung USBy R&R Team, May 21, 2026
Hello Turboflex, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the capabilities, processing power, and battery life of your device. We have provided a link to an article to assist you if the S Pen is stuck inside your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
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Samsung Community
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S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
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Written by a customer while visiting Samsung US