Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
No more awesomeness from samsung.
on March 20, 2026
Posted by: My26didntwork
[This review was collected as part of a promotion.] As a samsung user for more than 15 years I have been enjoying all the changes and the improvements that Samsung has offered. Until now.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi there, thank you for taking time out of your day to share your experience with your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed or your device is not functioning as intended. We have provided links to articles to help you troubleshoot the camera app, speed, connection, and S Pen features of your device. We have also provided links to the complete manual and the Samsung Support Team to help you align the device to your preferences and discover the enhanced features, as well as assist you any time you have questions or your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 20, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] Uprading from S21+, this is a huge jump for me and I have only positive things to say about the device. The cameras are excellent, the zoom, the video, pro features are all excellent for an avid photographer. The display is as usual, which is top class from Samsung add with that the privacy display feature which I find useful for certain applications.
The Galaxy AI features are also fun to use and in some cases quite useful in day to day life. This thing is also super snappy, I have experienced no lag and it handles high graphic games without a sweat. The battery life on standy is great thanks to the new chip, I am comfortably getting by my day with heavy use. Overall a solid device.
The Galaxy AI features are also fun to use and in some cases quite useful in day to day life. This thing is also super snappy, I have experienced no lag and it handles high graphic games without a sweat. The battery life on standy is great thanks to the new chip, I am comfortably getting by my day with heavy use. Overall a solid device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
23 ultra to 26 ultra
on March 20, 2026
Posted by: Happycustomer
[This review was collected as part of a promotion.] I've been excited to update my phone and when the 26 came out and it was time. The features are wonderful and very similar to the 23 Ultra. I only wish you didn't have to turn on the quote unquote extra information and labs and features. I love that there is the opportunity to use perplexity as your browser and as your Bixby substitute.
The camera lenses are larger but I don't notice any difference between the 23 and the 26th as far as camera quality and picture quality goes.
The camera lenses are larger but I don't notice any difference between the 23 and the 26th as far as camera quality and picture quality goes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 20, 2026
Posted by: Angelist
[This review was collected as part of a promotion.] IA is great in this phone. Pictures look great. Battery is long lasting. Awesome phone. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera's lenses
on March 20, 2026
Posted by: Archer
from Pittsburgh
I loved it same as the previous galaxy. I been having samsung galaxy since S9. The design are the best the only thing i didn't like this time was the camera's lenses are quite out of the edge more than normal. I hope for next generation the cameras come back the way it was before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera lenses
on March 20, 2026
Posted by: Archer
I love the design and fast charging the only thing I didn't like was the camera's lenses this time are out of the edge. But I love it.
i been with samsung since galaxi 9 and I haven't complained for any of those years.
i been with samsung since galaxi 9 and I haven't complained for any of those years.
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and better
on March 20, 2026
Posted by: RoosterKing
[This review was collected as part of a promotion.] Wow, I just upgraded from the standard S24 to the S26 ultra and it's a game changer. The batter lasts easily twice as long only having to charge every other night.
The Ai built has made everything and more intuitive.
Setting up the phone was a breeze and took less than an hour where when I've upgraded before it was a several day process to download apps and relogin to account.
The new privacy screen keeps my nosy brothers from seeing what I'm doing and the camera has so.e incredible modes and it helps take ridiculously good pictures.
Overall a 10 out of 10 l!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on March 20, 2026
Posted by: Jayroc
[This review was collected as part of a promotion.] I like the new features and camrea is amazing. Hopefully the next model face recognition software is better.
Value
5
Written by a customer while visiting Samsung US