Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,393 Reviews)
Open Ratings Snapshot
Rating breakdown 13,393 reviews
5 Stars
11,696
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
4 out of 5
4
Privacy screen
on March 21, 2026
Posted by: JustALilReview
[This review was collected as part of a promotion.] The screen is great. But it just doesn't allow for great brightness.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good overall
on March 21, 2026
Posted by: MrKhan
[This review was collected as part of a promotion.] The phone is good overall but they intentionally didn't put the Bluetooth on s-pen after all the backlash. The phone is buttery smooth but maybe because it's new (will check back after 6-7 months). The cameras could have been much better but still only few upgrades. Overall decent high end phone with the same battery capacity for past 6-7 years. Nothing exciting except for the privacy display. The privacy display works best when you turn on the max privacy but you sacrifice a lot of brightness and display quality. Looking forward to next Gen of privacy display on s27 ultra. Please bring back the Bluetooth on s-pen. It was a great feature to have for clicking photos hands-free and for presentations and slide shows in the gallery and much more.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 22, 2026
Hello MrKhan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when features you have used in the past with your device have been redesigned. We have provided a link to an article to help you discover and integrate the new S Pen capabilities in to your usage. We have also shared a link to the complete manual to help you use the hand gestures and voice commands for your hands free camera usage, and adjust your Privacy Display to only activate when you are using specific apps or get specific notifications so you can make use of this feature only when needed. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone, Awesome Camera
on March 21, 2026
Posted by: ToothlessDadd
[This review was collected as part of a promotion.] The s26u is awesome. The camera takes clear and crisp images, and Galaxy AI really helps bring you photos to the next level. On top of that, the privacy screen feature makes it so worth it.
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone, Awesome Camera
on March 21, 2026
Posted by: ToothlessDadd
[This review was collected as part of a promotion.] The s26u is awesome. The camera takes clear and crisp images, and Galaxy AI really helps bring you photos to the next level. On top of that, the privacy screen feature makes it so worth it.
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
King of the hill with a tilt
on March 21, 2026
Posted by: JohnnyBlade916
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a powerhouse in features, performance and AI integration. But it's protruding camera design makes it a wobbler when placed on surfaces.
What shines - The 6.9" panel delivers vibrant & bold Display, with punchy color vibrancy that makes content pop and it remains one of the most beautiful displays on the market.
The Privacy Display: The standout feature of 2026. Unlike a stick-on screen protector, this is built into the hardware. Truly practical for daily use because you can auto toggle it on for only specific apps, such as banking, e-mail, and texting apps . Love this feature!
Galaxy AI: The "Now Nudge" and improved "Photo Assist" are actually useful. The AI doesn't just edit; it predicts. Whether it’s removing shadows from a document scan or using text prompts to overhaul photos, the AI feels like a helpful tool than a gimmick.
The Trade-offs
The "Wobbly" Camera Bump: The main point of frustration is the massive, protruding camera array. It’s significantly thicker than all previous model to accommodate the wider aperture lenses. Consequently, the phone cannot be laid down flat on a table without a significant wobble while typing. My car dash wireless charger doesn't work due to the camera protrusion.
I never had a product that I love but also strongly consider returning it. Let's hope a well designed phone case resolve the tilt issue as everything else about this phone is top notch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great S26 Ultra review
on March 21, 2026
Posted by: armangev
[This review was collected as part of a promotion.] I am delighted to share my experience with the latest mobile device and its accompanying audio accessory. This powerful combination has truly enhanced my daily routines. The intelligent features of the new phone, particularly its AI capabilities, have been incredibly helpful in managing tasks efficiently. Furthermore, the audio accessory provides an immersive listening experience, perfect for both work and leisure. Together, they represent a significant leap forward in personal technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone, I love the upgrades, easy to use
on March 21, 2026
Posted by: Azuldiego91
[This review was collected as part of a promotion.] It is very useful, it has a lot of helpuf options, apps and widgets
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really good phone
on March 21, 2026
Posted by: DRManey69
[This review was collected as part of a promotion.] Galaxy S26 Ultra is a really good phone. I don't do a lot of extra stuff on my phone, but I still love it. Pictures I take are great. When on a call I can hear everything really well. Just overall a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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