Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,393 Reviews)
Rating breakdown 13,393 reviews
5 Stars
11,696
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
1
Review of s26 ultra
on March 21, 2026
Posted by: Dobetter
[This review was collected as part of a promotion.] I have a lot of problems with the Samsung Galaxy s26 Ultra if I try to watch a video it will constantly try to put itself to sleep if I'm not watching a video and just set it down it stays on. Bigsby is a joke. With the galaxy AI I can't register my voice because all It keeps saying is did not recognize. So Bixby just turns on and off randomly but never answers to my voice when I say the wake up phrase. Speak into the microphone and then read what it writes afterwards most of the time is nowhere near what I said. And for having 12 gigs of RAM this thing is slow or it could just be the processor or everything about the phone that makes it slow. And yes I have it switched on to where it's not supposed to turn off or go to sleep while you're watching it a lot of the apps are buggy. I would like to play some games on it but I'm not even going to try because it probably just make it crash way too much for it. So far I've only had a week but I'm not too happy with it it would be nice if this review mattered somehow but I know you guys are just going to look at it shrug it off and start worrying more about your pockets again, and to be honest I should have stuck with my last Galaxy phone too late now.
Value
1
Response from Samsung USBy R&R Team, March 22, 2026
Hello Dobetter, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when you have a new device that is not functioning as intended or expected. We have provided links to articles to help you maximize the speed of your device and responsiveness of your display. We have also provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for the voice recognition and features that are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Blazing Fast Performance with Next-Level AI Camera
on March 21, 2026
Posted by: Tressy229
[This review was collected as part of a promotion.] Absolutely loving the Samsung Galaxy S26 Ultra! The speed and smoothness, especially while gaming, are on another level—no stutters, just pure performance. The response time is super quick, making everything feel instant. The AI camera features are a standout too—they make photos look amazing with minimal effort. Definitely a premium experience overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, built-in privacy display,
on March 21, 2026
Posted by: Pack
This phone is the pinnacle of greatness. It's definitely an ultra phone and my daily driver for the next 7 yeaes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on March 21, 2026
Posted by: Lia26nh
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra feels like a true step up, offering noticeably more capability than the S25 model. Performance is faster, the camera system is sharper, and the battery easily keeps up with a full day of heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The spen needs bluetooth
on March 21, 2026
Posted by: Rey007
[This review was collected as part of a promotion.] You took away one of the best features of the galaxy series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great photos
on March 21, 2026
Posted by: CoffeeLover
[This review was collected as part of a promotion.] I use my phone for personal, work and sports. The quickness of the phone makes it easy to stay on top of emails, teams messages and phone calls. The s pen makes it easy to complete and sign documents.
The new rounded corners makes the phone easier to hold and use one hand, while keeping the s pen.
Galaxy Ai makes it easy to ask questions and get quick answers, edit photos and search for products and items.
The camera front facing and rear facing are incredible. The pictures are phenomenal. I am a big picture taker and I am obsessed with the quality and new options. The video stabilization comes in clutch while recording my son's sports.
I am loving the built in privacy display for certain apps and passwords! I show everyone how cool and unique the feature is.
Battery life is also great!
The pink gold color is so cute!
Would absoutely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26Ultra is a true workhorse
on March 21, 2026
Posted by: SamsungKnightAmani
[This review was collected as part of a promotion.] My goal with the Galaxy S26 Ultra was to buy a true workhorse with no limitations, and that’s exactly what I got. I went with the 1TB model mainly for the extra RAM, and in everyday use I’ve noticed it’s the small improvements that really make this phone stand out. Many features work in the background and become useful right when you need them.
One night I was out with friends and used the agent feature to order an Uber just by asking my phone. When I checked my phone again, the ride options were already there ready for me to select. Super simple and convenient. I also use the Now Bar a lot to quickly check March Madness scores, music, YouTube, weather, and nearby devices without opening a bunch of apps.
The privacy screen is one of my favorite features because you can set it to turn on automatically for certain apps, so you don’t have to think about it. You get privacy when you need it, but still keep the full quality of the display the rest of the time, which is the best of both worlds.
With the 1TB storage, I’ve gotten into shooting log video and RAW photos, and being able to edit directly on the phone is a big plus. Battery easily lasts me a full day, and fast charging gets me from around 30% to full in under 40 minutes. What drew me to Samsung was customization, but what keeps me is the constant improvement and refinement.
One night I was out with friends and used the agent feature to order an Uber just by asking my phone. When I checked my phone again, the ride options were already there ready for me to select. Super simple and convenient. I also use the Now Bar a lot to quickly check March Madness scores, music, YouTube, weather, and nearby devices without opening a bunch of apps.
The privacy screen is one of my favorite features because you can set it to turn on automatically for certain apps, so you don’t have to think about it. You get privacy when you need it, but still keep the full quality of the display the rest of the time, which is the best of both worlds.
With the 1TB storage, I’ve gotten into shooting log video and RAW photos, and being able to edit directly on the phone is a big plus. Battery easily lasts me a full day, and fast charging gets me from around 30% to full in under 40 minutes. What drew me to Samsung was customization, but what keeps me is the constant improvement and refinement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional performance with intelligent Galaxy AI
on March 21, 2026
Posted by: GalaxySmartUser
[This review was collected as part of a promotion.] I have been very impressed with this device from the moment I started using it. The overall performance is smooth, fast, and consistently reliable, even when multitasking.
What truly stands out is Galaxy AI. It enhances the user experience in a meaningful way by making everyday tasks more efficient and intuitive. The AI features feel thoughtfully designed and genuinely useful in real-life situations.
The display is sharp and vibrant, providing an excellent viewing experience, while the battery life comfortably supports a full day of use. The design is refined, modern, and comfortable to hold.
Overall, this device delivers a premium experience with a perfect balance of performance, design, and intelligent features. I would highly recommend it to anyone looking for a high-quality smartphone.
What truly stands out is Galaxy AI. It enhances the user experience in a meaningful way by making everyday tasks more efficient and intuitive. The AI features feel thoughtfully designed and genuinely useful in real-life situations.
The display is sharp and vibrant, providing an excellent viewing experience, while the battery life comfortably supports a full day of use. The design is refined, modern, and comfortable to hold.
Overall, this device delivers a premium experience with a perfect balance of performance, design, and intelligent features. I would highly recommend it to anyone looking for a high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US