Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Amazing screen
on March 26, 2026
Posted by: Dannyboom
[This review was collected as part of a promotion.] Just switch from Ios back to android and I've forgotten how fast and crisp a Samsung screen can be
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Dannyboom, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that your transition to a new operating system has been as easy and enjoyable as it has been for you. We have provided a link to the complete manual to assist you with exploring all of the features available on your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera and privacy settings is amazing!!
on March 26, 2026
Posted by: Inyourlilworld
[This review was collected as part of a promotion.] The Galaxy AI on this phone is great! The camera is also amazing!!
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Inyourlilworld, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the camera quality and features of Galaxy AI on your device, and that you are enjoying exploring the brand new Privacy Display. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone
on March 26, 2026
Posted by: Zues75
[This review was collected as part of a promotion.] Galaxy ai makes operating this phone so easy. The function of this phone is great , all the apps easy to operating and useful in everyday life.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Zues75, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased to hear that you are enjoying the usage of Galaxy AI and that it is making your device easy to use every day. We would love to hear from you again in the future any time you have questions, or would like to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than previous model!
on March 26, 2026
Posted by: jumper71
[This review was collected as part of a promotion.] The new Samsung S26 Ultra is not only better then the previous models but makes AI really stand out. The pictures, clarity, search, size and almost every aspect of the new model is outstanding!
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Jumper71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be a great upgrade from previous generations, and that Galaxy AI has been such a highlight to your usage along with the camera. We have shared a link to the complete manual to help you further explore new features on your device including the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love it!
on March 26, 2026
Posted by: Rose67
[This review was collected as part of a promotion.] I love the new features. I do alot on the web and with the different apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations!
on March 26, 2026
Posted by: NocturnalN8tive
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S26 Ultra, and I can honestly say this phone feels like the future in my hand. The feature that stands out the most to me is "Galaxy AI" and how it actually helps in everyday life. I use it to help rewrite texts and notes so they sound clearer and more professional, summarize long articles so I can get the main points quickly, and even edit my photos. The AI photo editing is amazing because I can remove objects, fix lighting, and adjust photos after I take them, and they still look natural.
The camera quality is incredible, especially the zoom and night photos. I can take clear pictures from really far away, and low light photos come out bright and detailed. The battery easily lasts me all day, which is a huge plus since I use my phone constantly for music, maps, videos, and social media.
The display is also beautiful and super smooth, which makes everything look better, from streaming shows to just scrolling. Overall, the Galaxy S26 Ultra, especially with Galaxy AI, makes everyday tasks faster, easier, and more fun, and it truly feels like a smart assistant, camera, and computer all in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful next gen phone
on March 25, 2026
Posted by: Fantum
[This review was collected as part of a promotion.] This phone is beyond words. Setting everything up was incredibly easy, and switching from my old phone was smooth and stress-free. Samsung really made the transition simple.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrific expierence setting up phone.
on March 25, 2026
Posted by: Ex samsung for life
2 stars are for the upgrade expierence. The phone is fine. The expierence transfering and setting up the phone has been the worst upgrade expierence of my life. Its 2026, we have robots on other planets, you guys can and must to better than you are.
Response from Samsung USBy R&R Team, March 26, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your inital setup is not going as expected. We do have resources available online to help you finalize your setup if this frustration is ongoing, including the complete manual for your device, and our team of experts to assist you directly through chat. We have linked both of these resources below to help you finalize your setup, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US