Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,407 Reviews)
Open Ratings Snapshot
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
The S26 Ultra sets the standard for smartphones
on March 29, 2026
Posted by: Alvernaz
[This review was collected as part of a promotion.] This is the best smartphone I've ever had. And I've had smartphones since before they were really too smart. One word sums it all up: CONVERGENCE ... in that it brings everything you need together in one very easy to use (and "learn the ropes") device. This smartphone does it all. And tie it to a smart watch (it doesn't need to be a Samsung watch), and you can monitor your health right on your smartphone with details also on the watch. I can't imagine life without this Samsung Galaxy S26 Ultra. And, hey, I monitor how much (or little) I use it, too ... with my daily time averaging less than 40 minutes. Oh, and Galaxy AI built into this smartphone, YOU WANT IT. I now have my phone calls monitored by Galaxy AI so spam calls can't get through to me. Also, since I can see, in real time, the text of the Galaxy AI conversation with whomsoever is calling, I can "jump in" and take the call if I want to. Or let it go to voicemail. And it doesn't stop there with Galaxy AI ... for writing notes or doing lots of other stuff, Galaxy AI is right there all the time assisting me. Not in an intrusive way, but always, always, ALWAYS helpful to the point that it feels like I have an assistant working with me to help me in any way it can. Oh, and one more thing, the panoramic feature for photos really lets you get the scope and depth of pictures you just can't capture with just a regular photo. And, like everything else with this smartphone (and the Galaxy AI built in) it is intuitive to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
TEMU 26 ULTRA
on March 29, 2026
Posted by: Tallfish
The new Temu 26 ultra say goodbye to the spen being handy.
Say goodbye to the titanium case 😢 but hey here's aluminum foil.
And say hello to the nothings been upgraded Temu 26 ultra
Response from Samsung USBy R&R TeamMarch 30, 2026
Hello Tallfish, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed on your new device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. The change from titanium to the armor aluminum is to help the device feel more lightweight in your hand while not sacrificing the durability of your device. We have provided a link to the Samsung Support Team for your convenience if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on March 29, 2026
Posted by: Boilingegg
[This review was collected as part of a promotion.] Really love that with galaxy ai I can remove stuff from the background of photos when normally I couldn't and I just wouldn't post them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone oat
on March 29, 2026
Posted by: Tuffguychickenewterlove
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is one of the most advanced and powerful smartphones available, offering a premium experience in almost every area. It features a super fast processor that makes gaming, multitasking, and everyday use extremely smooth, along with a large 6.9-inch AMOLED display that looks bright, sharp, and fluid thanks to its 120Hz refresh rate. One of its biggest strengths is the camera system, led by a 200MP main camera and strong zoom capabilities, allowing it to take very detailed photos and high-quality videos in different lighting conditions. The battery is also reliable, lasting all day for most people, and the phone includes fast charging to keep it powered up. In addition, it comes with smart AI features that help with things like photo editing and organization, making the phone feel more intelligent and easier to use. It also has a unique privacy display feature that helps prevent others from seeing your screen from the side. Overall, the S26 Ultra stands out for its combination of performance, camera quality, display, and long-term software support, although it is expensive and not a huge upgrade if you already have a recent model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Light and easy to handle. Love the pe
on March 29, 2026
Posted by: Randy23
[This review was collected as part of a promotion.] I use the phone mostly for text messages, phone calls and E mails and the AI function. It's all quick and easy 1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 29, 2026
Posted by: Ashley
[This review was collected as part of a promotion.] Love it! It's very convenient for my work, my home life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the new privacy screen feature on the s26 u
on March 29, 2026
Posted by: Brian70
[This review was collected as part of a promotion.] I like to Galaxy AI features the privacy screen I like the phone is is made of aluminum
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a life changer 🙌🏻 😍
on March 29, 2026
Posted by: Forsso
[This review was collected as part of a promotion.] So I bought this device a few weeks ago, and to be honest, I was not expecting to be too different from my last device that I was an estimate 3 ultra. But once I realized that a Galaxy AI was included and all the things that it helps me to do, it's amazing to be honest, the life translation on fongals, the actual translation. When the key for while I'm texting, just the fact that it can identify my routines and it adapts to my needs. Every time that I open the Navigator of the apps, it always knows exactly what I'm looking for so it's amazing. I'm besides that, of course. It's the hardware, this new system and the cheating are, and the sneaking that it has included is like it's so cool to be honest. I got rid of all these nosy people from my office. It's amazing. Thank you, Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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