Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,409 Reviews)
Rating breakdown 13,409 reviews
5 Stars
11,709
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Awesome Features
on March 29, 2026
Posted by: SamIam
I am highly satisfied with my S26 Ultra; it unquestionably represents the most exceptional phone I have possessed in the past decade. The features of this device provide me with comprehensive control. The camera quality is unparalleled. Samsung clearly demonstrates a forward-looking approach, whereas other brands are approximately three years behind.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Access to new features tutorials
on March 29, 2026
Posted by: MomOfNutts
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra to the S26 Ultra. So far, I am loving all the new features that I have been able to explore. I know there are so many other new features, but trying to figure out what they all are and how to access them isn't easy. If I were to make any recommendation to a new model, i would highly suggest a section, either in settings or in tips, that show how to access and use any and all of the new features that come with a new device. Kind of like the way Galaxy AI is set up. I love that I can go into my settings and boom! Tap on it and you have a full list of all the different functions, how to access and use it. Im still learning all the ways I can use Galaxy AI on my new phone but from what I've experienced so far, it's incredible to say the least! I've only ever used my phones for personal use so I can't speak on behalf of those who would use it strictly for business, but I'd say this phone would be great for any type of use!
PS. PLEASE 🙏🏻 put the Galaxy buds settings back in the wearable app! It just makes more sense to have all your wearable settings in one place.
Value
3
Response from Samsung USBy R&R Team, March 30, 2026
Hi there MomOfNutts, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the usage of your new device, and excited about exploring all of the amazing capabilities available on your device. We have provided a link to the complete manual for your device to aid you in your exploration and alignment of the settings. We also have some great tutorial videos available online to help you with different features. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 29, 2026
Posted by: Doctor
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra and it’s easily one of the best phones I’ve owned. The 6.9-inch display is bright, smooth, and perfect for streaming or everyday use. A standout feature is the Privacy Display, which limits side viewing—great for public use.
The camera is incredible. The 200MP lens captures sharp detail, and the zoom lets you take clear photos from far away. Low-light shots also look great.
Performance is fast and smooth, even with multitasking or gaming. The Galaxy AI features are genuinely useful, especially for quick photo edits and smart enhancements. Battery life easily lasts all day.
Overall, it’s a powerful, well-rounded phone with features you’ll actually use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all of the new features.
on March 29, 2026
Posted by: 4tasmic
[This review was collected as part of a promotion.] I'm loving Galaxy AI, along with passkey to access all of my accounts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Improved software updates process
on March 29, 2026
Posted by: SamsungEcoverse
[This review was collected as part of a promotion.] Galaxy AI is useful for learning my routines and adjusting to allow me to get the best from the device.
Software updates now come through Samsung and One UI as opposed to coming directly from Google/Android. This allows Samsung to protect against bugs and defects in the updates.
I have typically been getting 2 days on the battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade I wished I made sooner.
on March 29, 2026
Posted by: AweBeans
[This review was collected as part of a promotion.] As a long time Samsung fan I had avoided upgrading from my S22 Ultra as even years after it still was a great device. I decided it was time, and man I wished I had sooner. The smoothness of the S26 Ultra is impressive, the photos are AMAZING and I am even enjoying exploring the new Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my new ultra.
on March 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I have been a dedicated Samsung phone customer for several years and intend to continue being so. In my opinion, no other phones can compare to my Ultra series. They are easy to manage, feature an excellent camera, and offer the convenience of installment payments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading to S26 ultra
on March 29, 2026
Posted by: PigRadar
[This review was collected as part of a promotion.] I upgraded to the s26 ultra from the s23 ultra and I honestly didn't care about updating but my phone was cracked and was continously loosing data signal. I didn't care about any of the AI or the privacy screen features... but, after receiving this phone it turns out I like to have the features. While I don't use them constantly it is nice to have. I am happy with my upgrade
Value
5
Written by a customer while visiting Samsung US