Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,717 Reviews)
Rating breakdown 6,717 reviews
5 Stars
5,896
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
This product has a great new AI installed in it.
on March 27, 2026
Posted by: Hezzy88
[This review was collected as part of a promotion.] I love taking pictures. That's what I do daily, but I can't put a picture up because somebody had taken my phone.I'm trying to find it but I can't use find my hub because I don't have another phone or another laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome privacy screen protection
on March 28, 2026
Posted by: Witness75
[This review was collected as part of a promotion.] I enjoy using the Galaxy AI features to change the colors of my clothing in photos and to add new backgrounds to various images I wish to change the background on. I also use it to surf the Web, check my email and play video games. I enjoy the privacy feature as it provides privacy where and when I need it most. It keeps would be ease droppers from sneaking in a peak at my bank account when I'm viewing private, sensitive data on my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product did not perform as expected to me
on March 30, 2026
Posted by: Myk321
[This review was collected as part of a promotion.] Product did not perform well in returned the product. Battery life was very short compared to s24 ultra. Overall user experience was below standard.
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hey Myk321, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. The design of this device is intended to have the battery learn your consumption habits during your inital usage and maximize automatically accordingly. We have provided links to troubleshooting guides to assist you with battery life, as well as to the Samsung Support Team to assist you any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad experiences
on March 30, 2026
Posted by: RexGospel
[This review was collected as part of a promotion.] Smart switch did not flow properly
Very disappointed
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello RexGospel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the inital setup of your device is for your enjoyment and usage every day. We have provided a link to the Samsung Support Team for your convenience if this experience is ongoing. They can work with you directly through chat for your setup. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product is Awesome!
on April 2, 2026
Posted by: GameGear
[This review was collected as part of a promotion.] The camera quality Is much clearer and the zoom in feature that lets you take Pictures from farther distances then thought possible is amazing! The new and first of its kind embedded privacy screen feature is also a game changer. It allows for adjusable levels of privacy and works with fingerprint access feature. You can also choose to activate the feature on specific apps rather then all time if you choose. The screen does have this white film over it if the privacy level is put up to max but nothing you can't get use to and for the first of its kind feature it's good. The phone has rounded corners which is a plus because it doesn't feel bulky like a square corner phone would. Overall great phone would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good and smooth as previous generations.
on April 2, 2026
Posted by: Christmas
[This review was collected as part of a promotion.] Not my first S series Galaxy phone. And won't be my last. I'm still exploring all the new features and always discovering something new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 4, 2026
Posted by: SheaHannah
[This review was collected as part of a promotion.] Amazing everything it's the perfect device I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 5, 2026
Posted by: Pattycakes
[This review was collected as part of a promotion.] Really like the dark screen feature so no one can see my screen from the sides.
Value
5
Written by a customer while visiting Samsung US