Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Average customer rating
4.8
(6,197 Reviews)
Rating breakdown 6,197 reviews
5 Stars
5,449
4 Stars
599
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Customer Rating
5
Super fast and very adaptive.
on March 24, 2026
Posted by: Tommkitty
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has officially turned my phone from a tool I manage into a partner that understands my life. The shift to a thinner, 214g frame with rounded edges means it no longer digs into my palm, but the real impact is how Galaxy AI feels woven into my day.
Features like "Now Nudge" act like a digital assistant, suggesting my coffee order or traffic alerts before I even ask. For my commute, the "Flex Magic Pixel" privacy display is a lifesaver, letting me handle sensitive emails on a crowded train without worrying about prying eyes.
As a heavy user, the upgrade to the Snapdragon 8 Elite Gen 5 is most noticeable during downtime. Streaming 8K video is seamless, and gaming feels like a console experience—the 24% GPU boost and redesigned vapor chamber keep everything fluid and cool even during high-intensity sessions. With 60W charging and a battery that consistently ends the day at 40%, my "battery anxiety" is officially cured. The S26 Ultra doesn't just offer better specs; it offers a more frictionless way to live.
Features like "Now Nudge" act like a digital assistant, suggesting my coffee order or traffic alerts before I even ask. For my commute, the "Flex Magic Pixel" privacy display is a lifesaver, letting me handle sensitive emails on a crowded train without worrying about prying eyes.
As a heavy user, the upgrade to the Snapdragon 8 Elite Gen 5 is most noticeable during downtime. Streaming 8K video is seamless, and gaming feels like a console experience—the 24% GPU boost and redesigned vapor chamber keep everything fluid and cool even during high-intensity sessions. With 60W charging and a battery that consistently ends the day at 40%, my "battery anxiety" is officially cured. The S26 Ultra doesn't just offer better specs; it offers a more frictionless way to live.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This smartphone has it all for my uses
on March 24, 2026
Posted by: Dageeone75a
[This review was collected as part of a promotion.] I have been a samsung only guy since the early days. I started with the note 5 then the s8+ then onto the s21u (still current active device) and now using my s26u for everything while I'm home using the wifi for connecting this ultimate device. I'm waiting on the case I ordered to activate my s26u as my sole current device and shelve my s21u finally bringing a much needed rest to it. The camera is great taking all the photos in the manner I need at the time I take them. I really like that this machine is the top of the line 1tb version I always wanted so I would not have a storage issue unlike my s21u which was a 256gb version and I came close to having it overpacked full of not useful material without having to constantly erasing data and photos. Having the galaxy AI is neat for handling the information and suggestions I may miss in my daily routines. Like I keep writing, this phone packs a punch and I enjoy the way it knocks my amazement out once I discover how much the technology has improved in about 5 years of smartphone implementation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just as good as it was promised.
on March 24, 2026
Posted by: SAMFAN4LIFE
[This review was collected as part of a promotion.] Samsung hit it out of the park again. I upgraded from my S24 Ultra and Fold 7 to the S26 Ultra. I do not regret this choice, "Galaxy AI" has made photo editing, and translation a breeze. The phone feels great in hand, and performance is smooth and fast. Couple all of this with One UI and you have the complete package. I have been a Samsung user for a long time and with each new device, they continue to solidify why I choose them over everyone else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new fav
on March 25, 2026
Posted by: Kitkat9896
[This review was collected as part of a promotion.] I love all the new features like Galaxy AI, it's so fast and smooth. I use it mainly as creator for meta and insta. I'm excited to use all the features.
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Kitkat9896, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love all of the new and enhanced features available on your device, and that you are finding it to operate fast and smooth during your usage. We have provided a link to the complete manual to help you maximize your experience and express your creativity during creation. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still love
on March 25, 2026
Posted by: alwaysbeensamsung
from Mitten
I have always had Samsung phones, I'm talking since Edge and before. I purchased my first note over ten years ago, and have been hooked on the S pen since. Even when I had a Z Flip I always kept an Ultra as it is a premium phone in my opinion. I say all that to get to (Samsung if you're listening) the sub par S pen with the S26 Ultra. I am coming from the S24 Ultra which I absolutely love and has the Bluetooth S pen. I am really interested as to why this feature would be removed from the star of the show. For everything that was upgraded--I do love the privacy screen--why remove this? Add it back and keep it or improve UP, not down. It is the only thing so far that I feel slightly regretful for as I loved it for pics. Now that my S pen rant is over, the phone is fantastic! Noticeably lighter than the S24 Ultra, and I'm not mad at the rounded edges. Camera, AI, Display, great improvements! I think I'll go ahead and finally pack up the S24 Ultra as the other upgrades outweigh my S pen disappointment.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Software is Garbage
on March 26, 2026
Posted by: Psycho Crankbaits
I have Had most of the S modela and this phone sucks I can't believe I traded my ultra 24. It processes so slow. My apps glitch is cant even install Facebook messenger I've done every recommendation. The AI cant even remember a convos from 2 mins ago. It constantly gives wrong answers or messes up simple task . The AI on my 24 ultra was amazing it helped so much with my job now I spend 45 min trying to convert something to a PDF. I want my old phone back
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 27, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate to help you maximize the speed, and troubleshoot the apps not operating as intended. We have also provided a link to the Samsung Support Team to help you troubleshoot the features of Galaxy AI that are not functioning as expected or intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on March 27, 2026
Posted by: Baddie478
[This review was collected as part of a promotion.] This phone is hands down the absolute best phone Inpersonally have EVER used. It is amazing in so many ways I lost count. The screen is crisp and clear. The features are 1000% better than every phone I have ever had. It has so many features that are new and improved. It's by far the best phone on the market. It's worth every penny. It even has Galaxy AI !! Wow!! It will blow your mind, if you haven't already, RUN AND GO GET YOURSELF ONE! Thank me later
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty, Pretty, Pretty Good
on April 1, 2026
Posted by: DUNNEZ
[This review was collected as part of a promotion.] Pretty, pretty, pretty good, as Larry David would say in Curb Your Enthusiasm. Speaking of curb, the curb type bezel around the cameras is annoying. The phone doesn't sit flat because of it. Battery life has been good, and Galaxy AI is helpful. Coming from an S24 Ultra, there isn't a lot of upgrades though. Screen protectors apparently aren't needed, and the Otterbox Defender case peels them up at the corners.
Value
4
Written by a customer while visiting Samsung US