Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Average customer rating
4.8
(6,535 Reviews)
Rating breakdown 6,535 reviews
5 Stars
5,737
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Customer Rating
3
Potential but falls flat in the display
on March 30, 2026
Posted by: WillamC
[This review was collected as part of a promotion.] I had really high hopes for the S26 Ultra. I had a S25 Ultra previously. The privacy display works good but you sacrifice the fine details in that you're viewing. There's just a slight grainy texture to most everything even when the privacy display is off. They're also more reflection than the S26 Ultra. I appreciate the increased speed and new features and the Galaxy AI features have been polished but since the display is what I'm always looking at it feels like a bit of a downgrade. If I had not already sent in my old phone for trade in, I probably would return the S26 Ultra and wait to see if the second generation of the privacy display solves the grainy issues on the next generation.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there WilliamC, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations. We know how important the clear display quality on your device is to you every day, and we have provided links to the complete manual and the Samsung Support Team to help you adjust the settings and offer any additional troubleshooting options you may have available for this experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning display and lightning fast.
on March 30, 2026
Posted by: Chevydee
[This review was collected as part of a promotion.] The display is stunning, bright, crisp, and incredibly smooth. Whether I’m scrolling, watching videos, or just browsing, everything looks amazing. The camera is easily one of my favorite features. The photos come out sharp, vibrant, and professional-looking, even in low light. It honestly feels like carrying a high-end camera in my pocket.
Performance wise, it’s lightning fast. Apps open instantly, multitasking is seamless, and I haven’t experienced any lag at all. The battery life is also impressive, it easily gets me through a full day and then some without constantly worrying about charging.
Performance wise, it’s lightning fast. Apps open instantly, multitasking is seamless, and I haven’t experienced any lag at all. The battery life is also impressive, it easily gets me through a full day and then some without constantly worrying about charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
In Love with this Phone
on March 30, 2026
Posted by: Nabeel
[This review was collected as part of a promotion.] I can't tell how much I love my new S26 Ultra. I upgraded from my S22 Ultra from 4 years ago. I totally forgot how snappy a phone can be. Love the Camera and the flat screen, the privacy display and all the Galaxy AI features.
The only disappointment is the no Bluetooth support on the S pen. I used the S pen a lot to click pictures on my S22 Ultra it's a bummer that Samsung removed it. This is the reason I have given 4 stars instead of 5.
Apart from that I only have positive things to say about this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Cameras and truly a workhorse
on March 30, 2026
Posted by: Detritus
[This review was collected as part of a promotion.] Galaxy AI allows you to take a picture or video and produce gorgeous results and functionally of the Galaxy S26 Ultra is more adept at getting things done than anything else I've tried up to having my Dell computer in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Display
on March 30, 2026
Posted by: Ken4Dog
[This review was collected as part of a promotion.] I love the insane battery recharge rate it's much better than before but most importantly is the Privacy Display is the most important thing on the phone and is incredible it does it's job extremely well, even worked with me I was on my phone looking at my bank statement and a guy walks over to try and take a peek but as soon as I turned on the Privacy Display he got upset and had to walk away so thank you samsung for everything 😀 at least I extremely appreciate it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 30, 2026
Posted by: Galaxyphone
[This review was collected as part of a promotion.] It's a great cell phone, easy to use. I like the cameras
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S25 Ultra
on March 30, 2026
Posted by: RibMidi
[This review was collected as part of a promotion.] I made the decision to upgrade based on some specs released ahead of launch, namely CPU and camera improvements. I got the 1 TB model, as I have 343 GB of data, and it grows larger every day. I have over 6,000 videos, my entire music collection and thousands of photos. From the moment I began the process of transferring the data, I noticed the increase in speed. I have to hand it to Samsung because there was almost always a glitch or more using Smart Switch, but not this time. I did it via Wi-Fi, and it basically made the new phone into a clone of the old one, and with little input from me. All settings and customizations were transferred. The entire process took just under 2 hours. When I did app updates, after the transfer, the majority were 3-5 seconds each.
The privacy screen feature is awesome. The display, to me, is as good as the S25 Ultra. I'm really enjoying One UI 8.5. Galaxy AI has come in handy for doing research...summarizing verbose websites or articles, editing photos, and verifying the veracity of different news articles. All in all, I'm very happy I made the switch and have barely scratched the surface of the phone's overall capabilities! I find little difference in "feel," as it's still a hefty device, and the slightly more rounded corners are not an issue. If I had to nit pic, the camera island is bit tall, but rendered unimportant with a proper case on the phone, which levels it out. Sound is noticeably improved too! A winner!
The privacy screen feature is awesome. The display, to me, is as good as the S25 Ultra. I'm really enjoying One UI 8.5. Galaxy AI has come in handy for doing research...summarizing verbose websites or articles, editing photos, and verifying the veracity of different news articles. All in all, I'm very happy I made the switch and have barely scratched the surface of the phone's overall capabilities! I find little difference in "feel," as it's still a hefty device, and the slightly more rounded corners are not an issue. If I had to nit pic, the camera island is bit tall, but rendered unimportant with a proper case on the phone, which levels it out. Sound is noticeably improved too! A winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on March 30, 2026
Posted by: Biggyd
[This review was collected as part of a promotion.] I love the new S26 Ultra. It feels fast, smooth, and premium, and the battery life has been great for my daily use. The display looks amazing for videos, games, and scrolling, and the camera takes sharp, clear photos. Galaxy AI has also been a nice bonus and makes the phone even more useful. Overall, this is easily one of my favorite Samsung phones yet.
Value
5
Written by a customer while visiting Samsung US