Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Average customer rating
4.8
(6,197 Reviews)
Rating breakdown 6,197 reviews
5 Stars
5,449
4 Stars
599
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (Verizon)
Customer Rating
5
Best AI and privacy display
on March 13, 2026
Posted by: Glory1998
[This review was collected as part of a promotion.] I’m really happy with my Samsung Galaxy S26 Ultra. The screen is beautiful and the privacydisplayis amazing , the phone is very fast, and the camera quality is amazing. Battery lasts all day and the design feels premium, AI experienceis the best by far specially in gallery options . Definitely one of the best phones I’ve used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on March 13, 2026
Posted by: Scribslayer
[This review was collected as part of a promotion.] I love the galaxy AI and the new privacy display. Great device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great response rate and smooth overall feel
on March 14, 2026
Posted by: Pandora
[This review was collected as part of a promotion.] Upgrading from the S23 Ultra to the S26 Ultra is a night and day difference. Just the overall smoothness and response rate make it a game changer. Using the Galaxy AI is new to me but I am starting to see how useful it could be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
there is allways more..
on March 14, 2026
Posted by: warlocklkl
[This review was collected as part of a promotion.] when u cant spect more.
samsung can show the world . there is more.
there is each year.. thanks for it. keep the good work
samsung can show the world . there is more.
there is each year.. thanks for it. keep the good work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Efficiency with Galaxy Al
on March 15, 2026
Posted by: vdri4n
[This review was collected as part of a promotion.] I love this phone man, The camera on this device is phenomenal. I am particularly impressed by how Galaxy Al enhances my photos after I take them, making colors pop and removing unwanted reflections. It is my go-to device for capturing high-quality videos while traveling.
Battery is topp #1.
Battery is topp #1.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on March 15, 2026
Posted by: Nessa84
[This review was collected as part of a promotion.] I've always been a Samsung girl, This new Samsung Galaxy S26 Ultra just took my love to a whole new level!! It's so easy to connect/switch everything over to. All the improvements are amazing. The Galaxy AI feature is top notch. Don't even get me started on the Camera. You could let people pay you to take their pictures as a professional they turn out so good. You can edit and do anything you'd like right away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S26 Ultra: Major Battery Drain & Power Sav
on March 15, 2026
Posted by: Ali1983
[This review was collected as part of a promotion.] I am extremely disappointed with the battery life on my new S26 Ultra.
Even with Power Saving mode turned ON, I am having to recharge the device 3 times a day.
I expected the Snapdragon 8 Gen 5 Elite to be more efficient, but the drain is worse than my old phone.
The phone seems to lose significant charge even when idling in my pocket.
Power Saving mode doesn’t seem to be throttling background apps or the refresh rate properly.
I suspect the new Privacy Display pixels or the high brightness (2,600 nits) are the main culprits.
I have already tried a factory reset and software updates, but nothing has fixed the 3-charge-per-day issue.
Compared to reviews claiming 9+ hours of Screen-On Time, my unit is performing significantly below average.
This feels like a Day 1 software bug or a defective batch of batteries.
Has anyone else found a fix for this, or is anyone else seeing this same rapid drain?
Even with Power Saving mode turned ON, I am having to recharge the device 3 times a day.
I expected the Snapdragon 8 Gen 5 Elite to be more efficient, but the drain is worse than my old phone.
The phone seems to lose significant charge even when idling in my pocket.
Power Saving mode doesn’t seem to be throttling background apps or the refresh rate properly.
I suspect the new Privacy Display pixels or the high brightness (2,600 nits) are the main culprits.
I have already tried a factory reset and software updates, but nothing has fixed the 3-charge-per-day issue.
Compared to reviews claiming 9+ hours of Screen-On Time, my unit is performing significantly below average.
This feels like a Day 1 software bug or a defective batch of batteries.
Has anyone else found a fix for this, or is anyone else seeing this same rapid drain?
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Ali1983, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations, and we would love to help you resolve your frustrations. We have provided links to a few articles to help you troubleshoot the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 15, 2026
Posted by: Qurk48
[This review was collected as part of a promotion.] Great phone easy to use and setup. Love the camera
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi there Qurk48, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the inital setup and usage of your device. We have provided links to resources tohelp you fully discover the capabilities of your phone, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US