Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(7,815 Reviews)
Open Ratings Snapshot
Rating breakdown 7,815 reviews
5 Stars
6,848
4 Stars
772
3 Stars
124
2 Stars
30
1 Star
41
71%of customers recommend this product. 
(
63 out of 89
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
So much faster than my old phone
on April 22, 2026
Posted by: Carnage
[This review was collected as part of a promotion.] This is by far the best phone I have ever had. Way more storage and speed and for someone who plays a lot of games it doesn't get hot and glitch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Amaxing phone.
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using the Samsung S26 Ultra for a little while now, and it’s honestly one of the most impressive phones I’ve ever owned. From the moment you pick it up, it feels premium—solid, sleek, and clearly built with attention to detail.
The display is absolutely stunning. Colors are vibrant without being overdone, brightness is incredible even outdoors, and everything just feels smooth thanks to the high refresh rate. Watching videos, scrolling, or even just browsing feels like a completely elevated experience.
Performance-wise, this phone is a powerhouse. Apps open instantly, multitasking is effortless, and even demanding games run flawlessly. It handles everything you throw at it without breaking a sweat, which makes it feel truly future-proof.
The camera system is where it really shines. Photos come out crisp, detailed, and incredibly sharp in almost any lighting condition. The zoom capabilities are insane—you can capture shots you wouldn’t even attempt on other phones. Night photography is especially impressive, pulling in detail and clarity that feels almost unreal.
Battery life has also been excellent. It easily gets me through a full day of heavy use, and the fast charging is a lifesaver when I need a quick boost.
Samsung also nailed the little things—refined software, smooth UI, and thoughtful features that actually make everyday use better instead of more complicated.
Overall, the Samsung S26 Ultra isn’t just an upgrade—it feels like a complete experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
AI and best Camera
on April 22, 2026
Posted by: Shaz2awan
[This review was collected as part of a promotion.] Galaxy Ai is a pretty good feature in the phone I loved it
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 23, 2026
Hello Shaz2awan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the features of Galaxy AI and camera of your device. We have provided links to the complete manual and the Samsung Support Team to assist you in maximizing your experience with the available features, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fire 🔥🔥🔥
on April 23, 2026
Posted by: EliYah
[This review was collected as part of a promotion.] So far this phone has been fire 🔥! I upgraded from the Galaxy Note 5 Ultra 5g. Galaxy AI is great!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hi there EliYah, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this upgrade to be an easy transition, and super fun with all of the new features you are discovering. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Still learning Galaxy AI, but seems pretty cool. Best phone I've had so far.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided links to an article to help you with the Galaxy AI exploration, and to the complete manual for all of the available features for your device. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 23, 2026
Posted by: Travis
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S26 Ultra for about a month now and it works amazing. The response time of the apps opening is almost instant. I game everyday and the battery life is the best. Still have plenty of battery at the end of the day. I've used the galaxy AI to do searches and it works amazing. I've also used it on pictures and it's amazing how accurate it is. The camera on this phone is so clear. Video resolution is off the charts. This phone just makes my everyday life easier and better. Definitely recommend this phone to everyone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hi there Travis, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device lightning fast, and amazing for your gaming with a battery that can keep up with you during the day. We have ashared a link to the Samsung Support Team for your convenienc eif any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its a solid device
on April 23, 2026
Posted by: Casey686
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a polished phone that delivers where it matters most. The performance is fast and smooth, the battery easily lasts all day, and the massive 6.9-inch display looks fantastic in any lighting. The 200MP camera system stands out with sharp detail and excellent zoom, making it one of the best phones for photography right now.
While it’s more of an incremental upgrade than a huge leap, the added Galaxy AI features and refined design make it feel modern and capable. Overall, it’s a powerful, reliable premium phone that does almost everything really well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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