Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(7,574 Reviews)
Rating breakdown 7,574 reviews
5 Stars
6,637
4 Stars
748
3 Stars
119
2 Stars
28
1 Star
42
70%of customers recommend this product.
(
62 out of
89)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great phone
on April 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all the features and the big screen. I am a longtime Samsung user and this phone sealed the deal.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey there SamsungForLife, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the enhanced features, display size, and usage of your device. We have provided links to resources to help you fully discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Extra support enough explained in reading materia.
on April 21, 2026
Posted by: JustnCase
Keep up good performance on some more new devices mobile phones.
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible camera design
on April 21, 2026
Posted by: David
I purchased this S26U to replace an outdated S22U. The S22 had developed a temperamental USB port so the phone was (almost exclusively) charged wirelessly. The S26U that replaced it now is almost exclusively charged via USB. This isn't because I prefer USB (I don't; wireless via magsafe is much quicker and preferred). I charge via USB because the phone won't lay flat on my wireless charging pad built into in my car or at home. It doesn't even allow a magsafe battery pack to reliably attach. This is all due to the decision to put the cameras on a raised island. Samsung should be forced to replace all of these phones due to the design rendering advertised features inoperable.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love itþttttttttt
on April 21, 2026
Posted by: Skburson
[This review was collected as part of a promotion.] Nice phone......
...... tyyyyyyyyyyyyhhgʻ
Good god
...... tyyyyyyyyyyyyhhgʻ
Good god
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great product
on April 21, 2026
Posted by: CaptainGalaxy
[This review was collected as part of a promotion.] I have long been a Samsung user, but this is by far my favorite device yet. As the technology for the Samsung galaxy series has advanced, so to has the quality of those advancements. The customization features allow me to make this device more than something I bought, it makes it personal to me.
The feel of the 26Ultra is sleek, stylish, and fits well in my hand. For the first time, I don't want a phone case so that I see my phone, and feel it at all times.
The new features such as horizon lock, have made taking videos of family events a lot easier. Recently I was at my cousin's baby shower and getting video was difficult due to the number of people. But, having to move ariund and switch hands didn't bother the perfect shot of them opening their gifts.
My favorite addition so far has to be the GalaxyAI features. Hands free used to be something that only came with a couple of features here and there. But with GalaxyAI I can ask my phone tos et reminders, tell me the weather or help me review a photo for necessary information. But it doesn't stop there. I have always wanted to be good at drawing, but my skills never translated past stick figures. With GalaxyAI, I can be the expert artist that I want to be. Creating backgrounds for my wallpaper, or drawing a cool character that comes to mind. With the correct prompt and a little imagination, my art can be whatever I want it to be.
All in all. This is my favorite Galaxy ever, it truly is a star.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am a 67yr old and not tech savvy
on April 21, 2026
Posted by: blondie67
[This review was collected as part of a promotion.] the Galaxy AI is what works for me, the call assist helps me to avoid all the non-important and spam calls received, i use this phone for everything paying bills , streaming to watching movies.
Value
5
Written by a customer while visiting Samsung US