Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
S26ultra byssm
on April 1, 2026
Posted by: Smeejn
[This review was collected as part of a promotion.] I like the phone have plenty of hidden features. Really like the screen privacy and other software in the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on April 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Bigger and flatter than previous Ultras. I personally prefered previous generation looks but this one at least I am not afraid to hold im my hands (because it could slip).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Raising The Bar
on April 1, 2026
Posted by: Gordon
[This review was collected as part of a promotion.] The S26 Ultra delivers a major leap in everyday speed thanks to its next‑gen chipset, offering smoother multitasking, faster app launches, and noticeably better thermal control. The new Quad‑Pixel 200MP camera is the star—images are sharper, low‑light shots are cleaner, and zoom performance is more stable than previous generations. Samsung’s improved AI photo processing makes editing, object removal, and scene optimization feel effortless.
The display remains unmatched: a 6.9" AMOLED panel with ultra‑high brightness and adaptive refresh makes everything—from gaming to outdoor viewing—look incredible. Battery life is another win, with the optimized 5000mAh cell easily lasting a full day of heavy use.
The titanium frame gives it a premium, durable feel, and the integrated S Pen continues to set Samsung apart for note‑takers and power users.
🔥 Best Features Highlighted
- 200MP Quad‑Pixel camera with major low‑light and zoom improvements
- Ultra‑bright AMOLED display with adaptive refresh
- Next‑gen chipset for top‑tier speed and efficiency
- All‑day battery life with smarter power management
- Titanium build + S Pen for durability and productivity
- 200MP Quad‑Pixel camera with major low‑light and zoom improvements
- Ultra‑bright AMOLED display with adaptive refresh
- Next‑gen chipset for top‑tier speed and efficiency
- All‑day battery life with smarter power management
- Titanium build + S Pen for durability and productivity
If you want a phone that excels in performance, camera quality, and premium feel, the S26 Ultra is one of the best choices available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This S26 Ultra has great features
on April 1, 2026
Posted by: tneedle
[This review was collected as part of a promotion.] I have been using the AI feature since I got the phone. It has been a really great feature for this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
You can make phone calls
on April 1, 2026
Posted by: Bmallek540
I am so sorry I purchased this phone. It struggles at the simplest tasks.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hello Bmallek540, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not meeting your expectations. Without knowing the details of your frustrations, we have provided links to the complete manual and Samsung Support Team to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on April 1, 2026
Posted by: Toniar431
[This review was collected as part of a promotion.] I love the self-darkening privacy screen installed on the phone. No need to add the protector for that reason helps with the fingerprint. The camera is amazing and all the new AI features that are included in the phone as well I had the s24 ultra and this one is so much more updated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same as the old but more expensive
on April 1, 2026
Posted by: Rcsbad
[This review was collected as part of a promotion.] Having lots of troubles with the Rcs messaging on it. Can't tell a huge difference other than the price between this phone and my S23 ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my Note 20 but do miss a couple things
on April 1, 2026
Posted by: Tore23
[This review was collected as part of a promotion.] Battery longevity has greatly increased as well as the speed of apps opening. Though I do miss my extra memory card slot and the blue tooth pin that I could use as a controller for my camera. The S26 ultra camera is outstanding. With the most noticeable improvement in lower light. The AI in photo editing is fun and very functional. 10 out of 10 would recommend.
Value
5
Written by a customer while visiting Samsung US