Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Best Phone I have had
on April 2, 2026
Posted by: ZeroTQ
[This review was collected as part of a promotion.] For starters, I have had my phone for a few weeks now and have been enjoying how smooth the S Pen is along with how quick and responsive the Galaxy AI Bixby has been. Anytime I have a question or need to quickly set a alarm or make notes it completes the task fairly quickly. I have found the answers to any questions I ask to be very accurate. I've also enjoyed having this phone for gaming and watching YouTube or Tiktok. The gaming aspect of this phone of playing games in 1440p makes it feel very similar to gaming on my PC. I also find myself loving how much detail gets captured when recording videos or taking pictures and how crisp and clean it all looks. I've had quite a few phones throughout the years but none of them have felt as smooth or been as good as the Samsung S26 Ultra has been for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: Phil13
[This review was collected as part of a promotion.] This is my second galaxy ultra and I absolutely love it. Samsung is on top of it with features including the built in privacy screen and the incredible zoom on the camera. I will admit I have been resistant to AI but Galaxy AI has been super helpful in some of my more obscure searches and my AI assistant, Bixby, is great when I don't even know what it is I need. I love the ultra series and only replaced my old one after 4 years when I could no longer easily charge it. It worked perfectly otherwise and I probably would have kept it even longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: PlayaSkylz21
[This review was collected as part of a promotion.] This device is amazing with its all new designed vapor chamber it handles heat very efficiently. I usually use my phone for gaming and i push it to its absolute limit and it works perfectly. The new snap dragon chip set is unmatched. Other things that are impressive is the privacy display. The way I can have it enabled for only notifications or the whole screen is fantastic. What an invitation! The ai is truly intelligent. There are so many features of the ai that's integrated into the phone its mind bending. The lighter weight of the phone is also a plus. Overall very impressed with this device and i can't wait for the next best thing to drop. Samsung has out did themselves again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far
on April 1, 2026
Posted by: Precept
[This review was collected as part of a promotion.] I read a lot of things about the screen and how it has issues, but I have yet to notice anything. I use my phone for a lot of different things and would consider myself a power user, and it keeps up no problem. I was upgrading from an S23 Ultra, and what a difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on April 1, 2026
Posted by: Sk1NNyB3NNy
[This review was collected as part of a promotion.] Samsung has totally outdone itself with the Galaxy S26 Ultra! It's by far the best phone I have ever owned. The Galaxy AI integration into all aspects of the phone makes it seem like more of a personal assistant than a tool. I especially appreciate it's ability to summarize texts and emails, so I can quickly scan over work communications with a glance. On top of that, the first-of-it's-kind built-in privacy screen allows me to do so and respond to sensitive information discreetly. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The button is gone
on April 1, 2026
Posted by: Melsugarmouse
[This review was collected as part of a promotion.] The button on the stylish pin doesn't connect to take a picture any more. This makes it much harder to take a photo. I use my phone and tripod. Now I have to use Galaxy AI for this? I Want My Button Back!
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Melsurgarmouse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when a setting and feature you have used in the past has been changed. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use for remote camera control on your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on April 1, 2026
Posted by: Muddinmama
[This review was collected as part of a promotion.] I am impressed with the new addition of features. Excited to use the new photo options to formulat fun versions of my photos. Already useful features through Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had the pleasure to own
on April 1, 2026
Posted by: Acechris
[This review was collected as part of a promotion.] This phone is the best! I mean from the look to the feel so sleek. The processor is amazing! The screen has a beautiful picture! I'm truly impressed by this phone there is none better. I will forever and always be loyal to Samsung as long as they keep it coming like this. I jadthe s25 fe which in its own right is an awesome phone but this s26 ultra is an amazing upgrade. The AI seem flawless thus far. Gemini AI is definitely among the best. Top tier. All in all the phone gets a 10/10.
Value
5
Written by a customer while visiting Samsung US