Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great choice.... camera is terrific, lots of feat
on April 2, 2026
Posted by: UtahKJT
[This review was collected as part of a promotion.] This is my third Ultra in there S series. Battery life is great. Lots of new features in this one and I love the camera. Galaxy AI is fun and easy to work with. Overall, I've enjoyed my new upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone.
on April 2, 2026
Posted by: Galaxyofthefuture
[This review was collected as part of a promotion.] Everything is so easy to navigate. Privacy screen for the win! Very light in weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best features by far.
on April 2, 2026
Posted by: PurpleLover
[This review was collected as part of a promotion.] I love the fact that Galaxy AI has taken o ver and made life much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpectedly awesome phone
on April 2, 2026
Posted by: Jcou63
[This review was collected as part of a promotion.] I have the S26 Ultra. I have had Samsungs since before smart phones became popular. The last one I had wasn't too shabby but THIS one? Unbelievable. With Galaxy AI it helps me out with things I never knew I needed help with!
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Messed up with this one
on April 2, 2026
Posted by: Anonymous
I don't like the new S26 ultra, I feel like they downgraded an s24 and called it s26, im so mad I paid so much for this and it's all the opposite of better
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlos Garcia, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks, and how distressing it can be when your device has been changed from what you have been accustomed to in the past. Without knowing what features are causing you frustration, we have provided a link to the complete manual for your device to aid you in exploration of your device, and alignment of the settings. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top tier!
on April 2, 2026
Posted by: Disneyprintet
[This review was collected as part of a promotion.] Love the phone performace, with high-end, smooth operation with AI. S26 Ultra is basically Samsung going all-in on power + AI + premium features. I have always been a Samsung user way back in the Philippines, when I got here I switched to another brand but went back to using Samsung, and I'm so happy to be back. Here’s my honest take, The S26 Ultra is a beast phone — but it’s more of a refinement + smarter features upgrade. I'm so happy and excited when I got this. There is huge, gorgeous display (still one of the best in the world), super powerful chip(Snapdragon Elite Gen 5), insanely fast AI features everywhere (camera, battery, apps, automation), the new privacy display feature is kinda unique, it has the option of hiding your screen from others (no need to buy privacy screen protectors), it has elite camera system (Samsung still dominates zoom + detail and the night shots!). The phone performance is crazy fast, it is perfect for gaming, multitasking, long-term use. The battery life is solid (all-day easily) and I love the S Pen included, it is rare and super useful if you are into productivity. Makes my canva editting and work related to do's so smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new features.
on April 2, 2026
Posted by: Momo2681
[This review was collected as part of a promotion.] The screen protection is by far my favorite feature so far. However the Galaxy AI for the camera being a whole new outlook on photo capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know how much I needed this
on April 2, 2026
Posted by: Danit9
[This review was collected as part of a promotion.] The privacy screen is absolutely amazing! The video quality is top notch! And the ai interface is very smooth.
Value
5
Written by a customer while visiting Samsung US