Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Samsung S26 Ultra Review: The Privacy King and Mob
on April 2, 2026
Posted by: Blooper
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has officially shifted the flagship conversation from "more megapixels" to "total privacy." While the powerhouse specs are undeniable, the new Flex Magic Pixel hardware is the undisputed star of 2026. This built-in Privacy Display allows me to toggle a mode that makes the screen invisible from side angles—a game-changer for someone like me who often handles project documentation or sensitive emails in public spaces.
Galaxy AI has evolved from a suite of tools into a proactive partner in my daily workflow. I find myself using Circle to Search constantly to identify industrial equipment or research items mid-scroll. Note Assist has become my primary editor, summarizing dense project briefs into actionable bullet points in seconds. Even my communication is sharper thanks to Chat Assist, which helps me strike the perfect professional tone on the fly.
Under the hood, the Snapdragon 8 Elite Gen 5 handles my multitasking without breaking a sweat, while the new f/1.4 aperture on the 200MP lens makes my "Nightography" shots look professional-grade. The S26 Ultra isn't just a spec monster; it’s a refined, intelligent tool that prioritizes my time and my privacy equally. It is, quite simply, the best "Ultra" Samsung has ever built.
Galaxy AI has evolved from a suite of tools into a proactive partner in my daily workflow. I find myself using Circle to Search constantly to identify industrial equipment or research items mid-scroll. Note Assist has become my primary editor, summarizing dense project briefs into actionable bullet points in seconds. Even my communication is sharper thanks to Chat Assist, which helps me strike the perfect professional tone on the fly.
Under the hood, the Snapdragon 8 Elite Gen 5 handles my multitasking without breaking a sweat, while the new f/1.4 aperture on the 200MP lens makes my "Nightography" shots look professional-grade. The S26 Ultra isn't just a spec monster; it’s a refined, intelligent tool that prioritizes my time and my privacy equally. It is, quite simply, the best "Ultra" Samsung has ever built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I truly love the s 26 ultra features and ease of u
on April 2, 2026
Posted by: Princess
[This review was collected as part of a promotion.] I use my Samsung for talking,texting,pictures, I use the alarm, play games, read the news, read the tips in the Samsung app, I totally love the spen I use it all the time. I use the Samsung themes and fonts all the time too. My next thing is to try Samsung AI I haven't tried that yet. Any tips would be helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Special phone
on April 2, 2026
Posted by: KOTOKOTO
[This review was collected as part of a promotion.] Totally different than any recent one, linked to AI , make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on April 2, 2026
Posted by: Devildog
[This review was collected as part of a promotion.] Galaxy Ai is awesome. Setup is very easy. Watch tv is very clear and crisp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is Awesome!
on April 2, 2026
Posted by: GameGear
[This review was collected as part of a promotion.] The camera quality Is much clearer and the zoom in feature that lets you take Pictures from farther distances then thought possible is amazing! The new and first of its kind embedded privacy screen feature is also a game changer. It allows for adjusable levels of privacy and works with fingerprint access feature. You can also choose to activate the feature on specific apps rather then all time if you choose. The screen does have this white film over it if the privacy level is put up to max but nothing you can't get use to and for the first of its kind feature it's good. The phone has rounded corners which is a plus because it doesn't feel bulky like a square corner phone would. Overall great phone would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Ultra I've ever had
on April 2, 2026
Posted by: Noneya
[This review was collected as part of a promotion.] I've had many Samsung Ultra's and this is by far the worst. Glitches galore. If you copy some text, the "Copied" notification bubble (for lack of better words) at the bottom of the screen doesn't leave the screen until you manipulate the phone to make it go away. It does that with alot of the phone's text bubbles. Makes it hard to read text messages until you get rid of it. It'll tell me I have text messages that are unread, which I don't, and so I have to go into my settings and click "Mark as read" for the notification to go away. None of my other Ultras did this.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device has been changed or you believe it is not operating as intended. We have provided links to the complete manual for your device to help you with different message settings, and to the Samsung Support Team to assist you in troubleshooting the experiences you mention causing frustration with the copy/paste functionality. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra - The Upgrade is Well Worth It!
on April 2, 2026
Posted by: CyberCy
[This review was collected as part of a promotion.] After having my new Galaxy S26 Ultra phone for a few weeks now I can report that it was worth the upgrade! The enhanced camera and zoom features are quite simply amazing! I take photos and use zoom often and it is unparalleled in my experience for a smart phone. The Privacy Display is a huge feature improvement and much appreciated. The new Galaxy AI feature are also fantastic for photo editing and help with call screening. All in all another step forward for smartphones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Productivity Powerhouse for Work and Life
on April 2, 2026
Posted by: WORKHorse
[This review was collected as part of a promotion.] What I like most about the Samsung Galaxy S26 Ultra is how well it fits into the way I actually live and work. My days are a mix of high-level program work, constant communication, and personal responsibilities, and this device handles all of it without friction. The screen is large and sharp, which makes reviewing documents, runbooks, and emails on the go feel almost like working off a laptop. When I’m jumping between Teams, Outlook, and SharePoint, everything stays smooth and responsive, which is critical for the kind of fast-paced environment I operate in.
The camera is another big factor for me. Whether I’m capturing property details, documenting work, or even taking family photos, the quality is consistently reliable without needing extra effort. I also like how the phone integrates with my broader ecosystem—my Samsung Watch, fitness tracking, and even apps like iFIT—so everything stays connected without me having to think about it.
From a productivity standpoint, the S Pen is underrated. It helps me quickly jot down ideas, mark up notes, or think through workflows when I’m not at my desk. Battery life is strong enough to get me through long days, including workouts and travel, without constantly worrying about charging.
Overall, the Galaxy S26 Ultra feels like a tool, not just a phone. It supports how I think, how I work, and how I manage my day, which is exactly what I need.
Value
5
Written by a customer while visiting Samsung US