Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,444 Reviews)
Rating breakdown 13,444 reviews
5 Stars
11,737
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
This product has great features.
on April 3, 2026
Posted by: Crockpot
[This review was collected as part of a promotion.] This phone has great features. I had my phone for 2 weeks and constantly keep finding new features to explore. AI has made to easy to find anything.
I am enjoying the privacy feature. I love the fact I didn't have to purchase a screen protection for privacy, it's built in the phone is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Is Cooked Everyone With its S26 Ultra
on April 3, 2026
Posted by: Hyperx
[This review was collected as part of a promotion.] I Really Love this Device This phone has maximum Gaming Features With High performance and Also Cooked Everyone With All features like cameras The zooming the Quality and Even Super massive amoled display Privacy in Display feature I Think it is not important if you are gamer photographer or Tourist I recommend must to get this s26ultra Which gives Performance in Every thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on April 3, 2026
Posted by: MzKrisOnTheMove
[This review was collected as part of a promotion.] I've been a Samsung user for years from the Note Series to Galaxy Series. But this is by far one of the best phones that I have used in all the years I've been with Samsung, I have not used the Galaxy AI yet but I do plan on working towards it. I mainly use my phone for daily use. I love my gameplay on the phone. The battery life is awesome. And when transferring my information from my old phone to the new one, it was smooth as ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not so durable
on April 3, 2026
Posted by: Sohamsj
Plz use a screenprotector, I learnt the hard way.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Sohamsj, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations and may have gotten some damage so early in your usage. We have provided links to the complete manual for your device to help you discover the features of your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Knocked off the park as usual
on April 3, 2026
Posted by: GalaxiesUltra4eva
[This review was collected as part of a promotion.] It is impressive how year after year the improvement can still be felt and noticed from the first time you power the device. The new UI feels odd for the first day or two, and then you forget you used to have something different. The AI is so subtle yet game changing is impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device saved my life
on April 3, 2026
Posted by: BRAT5985
[This review was collected as part of a promotion.] This phone has become the best one ever. The Galaxy Ai is helpful in getting the information I need right away. The stylus is easy to use and stay in place. Over all product is the one yet. Compatibility with my other devices is great I can find what I need in seconds from my texts to my wallet and the great emergency features help save my life. I had a medical emergency and the stranger was able to get my phone use it to get me help and also called my ICE. Contact to make my family aware of what had happened to me. I love my galaxy s26 ultra with my galaxy ai it's an amazing device. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is better than my pixel.
on April 3, 2026
Posted by: UltraHappy
[This review was collected as part of a promotion.] This phone is above and beyond what I had in my pixel. The galaxy ai is incredible and having it readily available during my daily tasks is a plus. I would highly recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the GOAT
on April 3, 2026
Posted by: HomieHancho
[This review was collected as part of a promotion.] Where do I even begin? This is my second Galaxy device, and the experience has been seamless. Between the robust Galaxy AI features and the ability to produce professional-grade content, it’s a powerhouse. I’m particularly impressed by the desktop-level productivity—turning my phone into a full computer with Samsung Dex is a game-changer. The privacy display has also become essential for managing sensitive banking info in public. Having upgraded from the S25+ a month ago, I can confidently say it has exceeded every expectation.
Value
5
Written by a customer while visiting Samsung US