Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,375 Reviews)
Rating breakdown 11,375 reviews
5 Stars
9,979
4 Stars
1,128
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This is the best phone I've ever had
on March 22, 2026
Posted by: Kkroth
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S26 Ultra for a few weeks now, and it is easily the best smartphone I have ever owned. The overall experience feels extremely refined, from the premium design and build quality to the remarkable performance.
The performance is outstanding. Everything feels fast, fluid, and responsive no matter what I am doing. Apps open instantly, multitasking is effortless, and the phone handles demanding tasks without any slowdown. Right behind the performance, the camera quality is exceptional. Photos and videos come out incredibly sharp with excellent color and detail, even in challenging lighting conditions.
Battery life has also impressed me a great deal. The phone comfortably lasts through a full day of heavy use, which gives me confidence that it will keep up with whatever I need to do.
I also use the phone extensively for work, messaging, navigation, browsing, and everyday productivity tasks. The display is beautiful and makes reading and viewing content very enjoyable. When it comes time to relax, watching YouTube or streaming movies on this screen is fantastic.
One of the most exciting aspects is Galaxy AI. I have been using many of the Galaxy AI features and I am still discovering new ones. The AI tools make everyday tasks easier and more efficient, whether it is helping with writing, organizing information, or enhancing photos. It genuinely feels like a smart assistant built directly into the phone.
The performance is outstanding. Everything feels fast, fluid, and responsive no matter what I am doing. Apps open instantly, multitasking is effortless, and the phone handles demanding tasks without any slowdown. Right behind the performance, the camera quality is exceptional. Photos and videos come out incredibly sharp with excellent color and detail, even in challenging lighting conditions.
Battery life has also impressed me a great deal. The phone comfortably lasts through a full day of heavy use, which gives me confidence that it will keep up with whatever I need to do.
I also use the phone extensively for work, messaging, navigation, browsing, and everyday productivity tasks. The display is beautiful and makes reading and viewing content very enjoyable. When it comes time to relax, watching YouTube or streaming movies on this screen is fantastic.
One of the most exciting aspects is Galaxy AI. I have been using many of the Galaxy AI features and I am still discovering new ones. The AI tools make everyday tasks easier and more efficient, whether it is helping with writing, organizing information, or enhancing photos. It genuinely feels like a smart assistant built directly into the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 22, 2026
Posted by: Jran1979
[This review was collected as part of a promotion.] As an long time galaxy user you can actually see the changes they made on this model from the galaxy Ai to the camera and the interface usage is by far user friendly and give you the optimal performance in highly recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Feature Request:Video Frame Interpolation on Phone
on March 23, 2026
Posted by: Blin980
[This review was collected as part of a promotion.] Hi Samsung,
The Galaxy S26 Ultra does not feel like a major upgrade over the previous generation. There are not many standout improvements, and the move from a titanium frame to an aluminum frame makes it feel less premium.
I also feel that the privacy feature may have come at the cost of display quality, and the screen looks less impressive than the S25 Ultra. What I would really like to see instead is a video frame interpolation feature. Aside from communication, I mainly use my phone for listening to music and watching videos, so multimedia performance matters a lot to me.
Since Galaxy phones already have high-refresh-rate displays, video frame interpolation would make video playback smoother and improve the overall viewing experience.
Many other smartphone brands already offer similar features, so I hope Samsung will consider adding it as well, with an option for users to turn it on or off depending on their preference.
The Galaxy S26 Ultra does not feel like a major upgrade over the previous generation. There are not many standout improvements, and the move from a titanium frame to an aluminum frame makes it feel less premium.
I also feel that the privacy feature may have come at the cost of display quality, and the screen looks less impressive than the S25 Ultra. What I would really like to see instead is a video frame interpolation feature. Aside from communication, I mainly use my phone for listening to music and watching videos, so multimedia performance matters a lot to me.
Since Galaxy phones already have high-refresh-rate displays, video frame interpolation would make video playback smoother and improve the overall viewing experience.
Many other smartphone brands already offer similar features, so I hope Samsung will consider adding it as well, with an option for users to turn it on or off depending on their preference.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hi Blin980, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you have made a good choice in a new device, and that you are experiencing upgrades in the features and capabilities of your device. We have provided a link to the complete manual for your device to help you best align the settings of your Privacy Display to best align to your usage, where you can adjust this feature to only enable for specific apps or notifications so you can have the brightness you might be seeking and have the privacy in times when you are neeing or wanting. The manual can also help you discover the features of Galaxy AI that can enhance your experience with your device, and streamline many daily tasks. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra... Great phone!
on March 23, 2026
Posted by: BZGIVMX
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra for a while now, and overall I’m satisfied with it. It feels very similar to the S25, so if you already have that model, there might not be a huge reason to upgrade—though the new privacy display is a nice touch.
The build quality is excellent, and the battery lasts even longer than the S25, which is a pleasant surprise. Photos and videos are still top-notch, and the new Galaxy AI features really stand out, especially when editing pictures—it makes enhancing and customizing shots much easier and more intuitive.
For anyone coming from the S24 or older models, the S26 Ultra is definitely worth considering. My only small gripe is that I miss the Bluetooth pen connection from the S24 for taking pictures—it was a convenient feature that’s not available here.
All in all, it’s a solid, premium phone that delivers what you’d expect, with thoughtful improvements and some smart Galaxy AI enhancements that make using it more enjoyable.
The build quality is excellent, and the battery lasts even longer than the S25, which is a pleasant surprise. Photos and videos are still top-notch, and the new Galaxy AI features really stand out, especially when editing pictures—it makes enhancing and customizing shots much easier and more intuitive.
For anyone coming from the S24 or older models, the S26 Ultra is definitely worth considering. My only small gripe is that I miss the Bluetooth pen connection from the S24 for taking pictures—it was a convenient feature that’s not available here.
All in all, it’s a solid, premium phone that delivers what you’d expect, with thoughtful improvements and some smart Galaxy AI enhancements that make using it more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on March 23, 2026
Posted by: Dragon73
[This review was collected as part of a promotion.] So far I like the S26 Ultra. Definitely could have used a bigger battery capacity. The privacy screen is nice. Gaming is great. Overall a good phone but definitely need Bluetooth back in the s pen and more battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse Phone
on March 23, 2026
Posted by: Pnatic
[This review was collected as part of a promotion.] I just upgraded to the S26 Ultra and it's easily the best phone I've owned. The new Privacy Display is a game-changer for when I'm out in public, and the phone feels much lighter and more comfortable in my hand compared to the older models. The performance is super fast, and the battery life has been holding up great all day. If you're on the fence, definitely go for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S 26 Ultra
on March 23, 2026
Posted by: Mistery2C
[This review was collected as part of a promotion.] I switched from an I Phone, I researched for a new phone for a long time. My phone service was offering a nice deal. I tried the deal and I am so glad I did. The Samsung S 26 Ultra offers alot as far as accessories and options. I love the privacy screen option also the easy set up. The phone is very fast and no lagging at all. I am very satisfied with my phone! I also received a watch and tablet and I am happy with all of it! It does cost a lot to have an I phone and I am loving my Samsung, it does just as much as my old phone if not more! Great job on this Phone,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This mobile has great features.
on March 23, 2026
Posted by: KatraD
[This review was collected as part of a promotion.] The device has the AI feature and Bixby if you like those. I haven't done alot with them yet. I use my phone for calls, texts, gaming, sometimes tv, and taking pictures. I'm still exploring my S26, but like everything about it so far. I want to try more of the creative features with the pictures and pen.
Value
5
Written by a customer while visiting Samsung US