Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
6,444
4 Stars
727
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product.
(
57 out of
82)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
S Pen S26 Ultra
on April 13, 2026
Posted by: Anonymous
Love the phone so far, but coming from the s23, where the s pen works, uses Bluetooth, that was disappointing to have a downgraded s pen. I was always the one taking pictures because my galaxy was the best, and I used the pen to snap photos, Now I cannot. Bummer
Response from Samsung USBy R&R Team, April 14, 2026
Hey Dede, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear how much you are enjoying the majority of the features of your new device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. If you have a Galaxy Watch you can also use this device for remote shutter control. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new private screen feature.
on April 13, 2026
Posted by: Bigfig
[This review was collected as part of a promotion.] Phone has been an amazing upgrade from my previous S23 Ultra. From the new software to the privacy screen, loving all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI = SAMSUNG
on April 13, 2026
Posted by: AIMAN26
[This review was collected as part of a promotion.] As someone who has used Samsung phones for 20 years, I can say that my current S26 Ultra is truly innovative. The privacy screen protection feature is absolutely fantastic—the app-specific customization options, in particular, are top-notch. What I appreciate most is that I don't have to keep the privacy screen feature enabled at all times. My only minor disappointment is that the new S-Pen lacks a remote control function; I hope to see this feature included in the next model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on April 13, 2026
Posted by: DERWIN42
[This review was collected as part of a promotion.] I love Samsung Galaxy phones, I purchased the new 26Ultra back in March. I used my phone mostly for daily use, phone calls, games taking photos, watching movies, surfing the web and paying bills. I just learned how to us the AI features on my photos and the way I'm able to manipulate my photos is just great. I would highly recommend the new 26Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Real good phone
on April 13, 2026
Posted by: Moshi3825
[This review was collected as part of a promotion.] Ai the best battery is very good high prafotmace phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on April 13, 2026
Posted by: ChoosyBoss
[This review was collected as part of a promotion.] I love my Samsung Galaxy s26 ultra. It's outer appearance is beautiful and comes in unique colors. I chose cobalt purple. The inside features will blow your mind. I love the side bar with any apps you choose at your fingertip literally. It's enhanced with Galaxy A.I. options. Creative studios allows you to combine your imagination with Galaxy A.I. and produce several awesome outcomes for school projects, work, or just to supress boredom. Dont get me started about the smart pen that comes with it with different ways you can interact with your Galaxy. Overall best phone I've ever owned and im in my 40's if that tells you anything. Thank you Samsung for the beautiful gift of choice and a generous hint of creativity that comes with this awesome and attractive phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone as it is the newest samsung
on April 13, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] I had the Samsung S23 and it seems really similar except this one is obviously updated and has a bigger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love The Samsung Galaxy Note and Ultra Phones
on April 13, 2026
Posted by: Precious
[This review was collected as part of a promotion.] The A1 Feature is a good product but I dont use it
Value
5
Written by a customer while visiting Samsung US