Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
11,749
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Solid all around good phone
on April 9, 2026
Posted by: Sammylove1121
[This review was collected as part of a promotion.] I love some of the new Galaxy AI features. My favorite one is the ability to search anything in my environment super fast and how Galaxy AI helps with everyday usage like suggesting different uses. AI has a long way to go to really be useful every day but this is a good start.
The privacy display is also pretty cool. No lt something I keep on all the time but I love being able to set it for certain apps and notifications.I was originally worried about the reduced screen resolution but honestly every day use is really good and I think a majority of people will not even notice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 9, 2026
Posted by: GalaxyOwner
[This review was collected as part of a promotion.] Love this device. It's fast, the battery lasts all day, and the display is incredible.
The Galaxy AI features are futuristic, like editing photos. Also, Bixby can now do tasks within apps and tell me whether there is traffic on my way to work! Very cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on April 9, 2026
Posted by: Juanluv
[This review was collected as part of a promotion.] Best phone love the privacy feature! Also the camera is by far the best yet.. very clear puctures.. awesome phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleeker Design Meets Smarter, Proactive Galaxy AI
on April 9, 2026
Posted by: Galaxy357
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is the most "complete" phone Samsung has ever released. By combining the S Pen’s productivity, the safety of the Privacy Display, and a Galaxy AI that actually understands context, it sets a new standard for what a 2026 flagship should be. If you want a phone that works for you—rather than you working for it—this is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 9, 2026
Posted by: C2therza
[This review was collected as part of a promotion.] I use my phone mostly for taking photos. I like using AI to edit my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
White Hot Power: My S26 Ultra Experience
on April 9, 2026
Posted by: ParksNTech
[This review was collected as part of a promotion.] Unboxing the Samsung S26 Ultra in its pristine white finish instantly elevated my tech game. The titanium frame offers a premium heft while feeling perfectly balanced in my hand. This white aesthetic is flawless, brilliantly hiding fingerprint smudges that darker devices magnetize. The display is a visual feast, delivering vibrant colors and buttery smooth scrolling that makes every swipe a joy.
Under the hood, this device handles extreme multitasking without a stutter. The true standout for me is Galaxy AI. It seamlessly learns my usage habits and optimizes battery life to survive my heaviest workdays. Having advanced neural processing right in my pocket makes tasks, like instant document summarization and real-time call translation, feel incredibly futuristic and completely effortless.
The camera system is ridiculous in the best way possible. I took it out for a late-night shoot and was blown away by how it captures crisp, noise-free details in the pitch dark. Plus, the baked-in Galaxy AI photo tools let me quickly erase distracting background photobombers with a single tap, completely transforming my everyday photography into professional-grade art with virtually zero effort.
My favorite aspect is how the Samsung S26 Ultra perfectly ties raw power and style together. Between the fast processing speeds, phenomenal lenses, and that gorgeous white design, this phone is a masterpiece. It makes every daily workflow a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 9, 2026
Posted by: MoeDestiny
[This review was collected as part of a promotion.] The S26 Ultra represents a massive leap in "Agentic AI," moving beyond simple search tools to a proactive assistant that anticipates your professional and personal needs. While the hardware is world-class—highlighted by a **6.9-inch Dynamic AMOLED** with a new **Privacy Display** that prevents side-viewing of sensitive documents and a 200MP camera that masters low-light videography—the true "further" evolution lies in how **Galaxy AI** integrates into your life. Features like **Now Nudge** proactively scan your schedule and communications to suggest actions, such as drafting responses or flagging calendar conflicts, before you even ask. The AI has also become conversational in creativity; **Photo Assist** now allows you to perform complex generative edits by simply speaking instructions like "clean up the background and adjust the lighting." For those in high-stakes professional fields, the **Agentic Call Screening** and seamless **Live Translate 2.0**—which now works across third-party apps—turn the phone into a bridge for global collaboration. It is no longer just a device for consumption, but a highly efficient partner that handles the "heavy lifting" of organization and data synthesis. If you are looking for a tool that minimizes digital friction and maximizes productivity through sheer intelligence, the S26 Ultra is the definitive choice for 2026.
Value
5
Written by a customer while visiting Samsung US