Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,460 Reviews)
Rating breakdown 13,460 reviews
5 Stars
11,752
4 Stars
1,358
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Clean polished phone
on April 9, 2026
Posted by: DeeOhjefe
[This review was collected as part of a promotion.] Does what I need it to do, when I need it to do it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung just keeps bringing the heat with these ph
on April 9, 2026
Posted by: SwedishViking78
[This review was collected as part of a promotion.] The Galaxy Ai is crazy smart. Changing and creating pictures and all you have to do is tell your phone what to do. I am still learning about all the features. The privacy screen is sweet too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra My New Daily Essential
on April 9, 2026
Posted by: Bokchoyboy
[This review was collected as part of a promotion.] Man my Galaxy S26 Ultra has been a game changer since I got it. Galaxy AI no lie saved me last week editing messy pet pics of my fish tank into something Instagram worthy and it handles my work calls like a pro without all the background noise. Battery lasts all day through gym sessions and gaming feels perfect in my hand too. No regrets switching!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product with few flaws
on April 9, 2026
Posted by: Logcat
[This review was collected as part of a promotion.] Very much enjoying the new s26 ultra coming from the s24. The camera, charging speed, and phone design are all better. The screen is fantastic, very vivid and bright. The only things I miss are having built in magnets for charging and a larger battery. Galaxy AI is useful in chat especially, with now nudge offering suggestions frequently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great.
on April 9, 2026
Posted by: Krispyone
[This review was collected as part of a promotion.] I use the AI feature often. It is wonderful and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE!!!
on April 9, 2026
Posted by: GeeFeezy
[This review was collected as part of a promotion.] Upgraded to the S26 Ultra and love all the new features! The only thing i miss is the Bluetooth S Pen on my old phone. I took a lot of photos using the S pen but now I just use my galaxy 8 classic watch to do so. The Galaxy AI features are very useful for me this time around too!. Adding Perplexity is a must from the galaxy store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 9, 2026
Posted by: Fred221981
[This review was collected as part of a promotion.] The AI is great still trying to get use to it. I wish the call screening had it's own button. Between the answer and end button. Instead of having to hit 2 different buttons! All in all love my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The slightest (maybe) upgrade over the S24 Ultra
on April 9, 2026
Posted by: Taylor
[This review was collected as part of a promotion.] The software features of the S26 Ultra are a very slight improvement coming from the S24 Ultra like the super fast charging, while some were not upgraded at all. The Galaxy AI is probably the best feature of this phone, as I do not use the new Privacy technology for the screen.
For me, the hardware feels like a downgrade. The phone itself is aluminum instead of titanium, and has more rounded corners like every other phone. This iteration does not have the "premium" feel of the S24 Ultra for these reasons.
I was able to trade in for a discount on this device. If I had paid full price, I would have returned this phone and kept the S24.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Taylor, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding some improvements to your new device, and are overall pleased with the usage. The change from the titanium to armor aluminum to help you give the device a more lightweight feel for a comfortable feel in your hand for prolonged periods of time while not sacrificing the durability of your device. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that do occur during usage, and we would love to help you find one that best aligns to your personal sense of style. We have provided a link to the Samsung Support Team to assist you with accessories or any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US