Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,462 Reviews)
Rating breakdown 13,462 reviews
5 Stars
11,753
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
I love it best phone I have ever had
on April 9, 2026
Posted by: Opmandan
[This review was collected as part of a promotion.] Everything about this phone is better then my s23 ultra I'm still learning new stuff about it every week it's great the battery life is also the best I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and sleek
on April 9, 2026
Posted by: Mphamis
[This review was collected as part of a promotion.] I love how clear and bright the screen is on the new device. Also the privacy feature is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features wanna enjoy it all
on April 9, 2026
Posted by: Beast6969
[This review was collected as part of a promotion.] Have really use the galaxy ai feature as yet still learning my phone but enjoying it so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love rhe privacy feature
on April 9, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] Does amazing with photos and really sharp with photos and privacy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on April 9, 2026
Posted by: T3tsuo
[This review was collected as part of a promotion.] I decided to upgrade after having the great galaxy 24 ultra 512gb. And it was a smart move. I love galaxy AI phone screening as well and how helpful it is answering all and any question. The phone is super fast and the battery life has last me all day with some of the heaviest usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 9, 2026
Posted by: Yupyup
[This review was collected as part of a promotion.] I recently traded my s24 ultra to the s26 ultra.
Let me start off with the things I like about the s26 ultra. I do like the phone shape better than the previous model. It seems less accustomed to breaking from falling. It's obviously faster even if not by that much. I do like some of the galaxy Ai features even though I don't use them that much. I like being able to long press the hold button to access these features. The phone is lighter and easier to hold.
Now for the neutral.
I personally wouldn't trade from a 24 ultra unless you get an upgrade deal. The S-pen no longer has Bluetooth so it can no longer be used as a remote which was a great feature on the previous phones. It was said to be discontinued because it wasn't used very often, but I don't think most people knew it could be. The camera s on the back of the phone stick out a lot and could potentially get caught on things and easily get damaged if a specifically designed case is not used.
Let me start off with the things I like about the s26 ultra. I do like the phone shape better than the previous model. It seems less accustomed to breaking from falling. It's obviously faster even if not by that much. I do like some of the galaxy Ai features even though I don't use them that much. I like being able to long press the hold button to access these features. The phone is lighter and easier to hold.
Now for the neutral.
I personally wouldn't trade from a 24 ultra unless you get an upgrade deal. The S-pen no longer has Bluetooth so it can no longer be used as a remote which was a great feature on the previous phones. It was said to be discontinued because it wasn't used very often, but I don't think most people knew it could be. The camera s on the back of the phone stick out a lot and could potentially get caught on things and easily get damaged if a specifically designed case is not used.
Overall it's a good phone. I don't think the amount of upgrades over the last couple generations are enough to warrant an upgrade if there are no incentives.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new privacy protector!!
on April 9, 2026
Posted by: Stretch
[This review was collected as part of a promotion.] AI has also been helpful with questions and pictures, always asking questions and getting the help I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on April 9, 2026
Posted by: Fluentfingers15
[This review was collected as part of a promotion.] I traded in my Z Fold 6 for the S26 Ultra's features. I should have done my research first. The S26 Ultra no longer supports the S-pen being an out of phone remote (to take pictures or flip pages in a book). The was one of the biggest reasons I traded. The other reason I traded for is the Macro picture setting. I do enjoy that feature. I do wish that the Edge Panels used to have more than just one panel. That was very nice feature I used often. I have not tried the Galaxy AI feature yet.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Fluentfingers15, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also shared a link to an article to help you with the camera features for your macro photography. We have also shared a link to the complete manual to help you with hand gestures and voice commands you can use for remote control on your device, and additional features to help you customize your device to your preferences. Lastly, we have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US