Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,655 Reviews)
Rating breakdown 6,655 reviews
5 Stars
5,843
4 Stars
645
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
54 out of
78)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
It's a great addition
on April 7, 2026
Posted by: Easy2Please
[This review was collected as part of a promotion.] This is my second S series phone after trying the Z Fold. The S26 Ultra is super fast and easy to use. The Galaxy AI features make editing poorly shot pictures easy to edit although with the 200 MP camera is hard to get a bad shot! Overall I'm very happy with the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 8, 2026
Posted by: Manny88
[This review was collected as part of a promotion.] The phone is super fast and has many great new features. One being the privacy display. Another one is there new 1Tb memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WONDERFUL PERFORMANCE
on April 8, 2026
Posted by: TONMICH
[This review was collected as part of a promotion.] Love the speed and clarity of the amoled screen. Everything is so free flow in anything your trying to do. It's such a pleasure to maneuver around. I had the s24 ultra and was a little hesitant to trade it in but I'm so glad I did and have a device is actually better. The feel of the phone is also a plus. Using the spen is fantastic, although I'll be honest don't use it that often. Just love the smoothness of going from one app to another.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The size is perfect!
on April 8, 2026
Posted by: Patouey
[This review was collected as part of a promotion.] Upgraded from the base s23 model and I am so happy with my decision. I just tested the Galaxy Ai editing feature the other day and it filled In the blanks so well, I was nothing but surprised. The large camera's take gorgeous photos aswell and the 200mp is amazing. The large screen with high resolution is nice for wanting to just lay in bed and watch something.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am absolutely loving my Samsung 26 Ultra!
on April 8, 2026
Posted by: Fan4life
[This review was collected as part of a promotion.] The privacy screen settings mean I can answer texts or log in to my bank account without worry. The Galaxy AI is so helpful and easy to use. And the camera is magnificent! I would definitely say this phone is by far the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has Great Features While Allowing The Use Of Old A
on April 8, 2026
Posted by: Securesnake
[This review was collected as part of a promotion.] Galaxy 26 ultra well deliver the modernist design of new age apps and features while allowing the old apps and features to be used in one integrated device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
We want our bluetooth pen mic
on April 9, 2026
Posted by: Cmm49er
from Miami Beach
We want our pen to be connected to Bluetooth again, best part of the pen
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Cmm49er, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when features you have loved using in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen to help maximize your experience with this unique accessory. We have also shared a link to the complete manual to help you with additional gestures you can use with your device for remote control. We have lastly, shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US