Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(7,198 Reviews)
Rating breakdown 7,198 reviews
5 Stars
6,309
4 Stars
707
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product.
(
57 out of
82)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
This product is top quality at a fair price
on April 13, 2026
Posted by: Goodsport65
[This review was collected as part of a promotion.] I normally use my Galaxy S26 Ultra for streaming music, sports and movies, as well as photos and texting. This is a great product and I would highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade from S22 Ultra
on April 13, 2026
Posted by: Projank
[This review was collected as part of a promotion.] I like how the S26 Ultra fits in my hand better than the S25 Ultra did, but I do miss the beveled edge of my S22 Ultra for comfort. The S26 Ultra is a good phone, I'm happy with the upgrade, although, I wish I could have stayed on my S22 Ultra for comfort. Galaxy AI is great for navigating the system menu.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is high tech.
on April 13, 2026
Posted by: Talldega18
[This review was collected as part of a promotion.] I mostly use my phone for social media and games, streaming a few times. Overall very happy with this product. The camera is fantastic, storage is no problem and colorful. Didn't know how I would feel bout the Galaxy AI but it has been only helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10
on April 13, 2026
Posted by: TY2002
[This review was collected as part of a promotion.] Galaxy AI on the Samsung Galaxy S26 Ultra is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera issues
on April 13, 2026
Posted by: DanB72
[This review was collected as part of a promotion.] The top two cameras develop condensation with changing weather and have affected the picture/video quality.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi DanB72, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to the Samsung Support Team and your warranty information to help you resolve the experience you mention with your camera lenses. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 13, 2026
Posted by: Dolphingirl
[This review was collected as part of a promotion.] I absolutely love the new samsung galaxy ultra 26. I will say I thought about changing but samsung always goes above and beyond to get new features and make us stay. Cameras are awesome, absolutely love the privacy setting and love everything about this phone. Best phone ever. Galaxy AI is great love how it can help you edit your pics and you can ask it anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone overall. So many new features too.
on April 13, 2026
Posted by: Breebomb
[This review was collected as part of a promotion.] Galaxy AI really does make a difference in your day to day use of your phone. Now brief totally knows me and gives me all the info I need in the am and nothing I don't.
Circle to search being that much easier and integrated to use along with Gemini has helped me so much when talking to members and showing them all the amazing things this phone does.
I have to admit too, the privacy screen being an internal feature instead of a only a screen protector is really the icing on the cake. To ensure I have privacy when I want and to be transparent when I need to at work has been a GAME CHANGER!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra feels premium and sleek!
on April 13, 2026
Posted by: jenaaaa
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra honestly just feels really nice right away. Like the design is super sleek and it actually feels premium in your hand, not cheap or anything. It’s one of those phones that just looks and feels good without trying too hard.
One thing I really like is the privacy display. It’s kinda reassuring knowing people around you can’t just glance over and see everything on your screen, especially when you’re out in public. The screen itself is also super nice... colors are super vibrant, everything looks sharp, and it runs really smooth.
Performance-wise, it’s been really fast for me. I haven’t noticed any lag, even when I’m doing a bunch of things at once or just scrolling a lot. The camera is also amazing. It takes clear pictures and works well in different lighting, which I love because I don’t want to have to try too hard to get a good shot.
Battery life seems solid too. It lasts me through the day pretty easily, and when I do need to charge it, it doesn’t take forever. Overall, it just feels like a really well-made phone with some thoughtful features that actually make a difference.
One thing I really like is the privacy display. It’s kinda reassuring knowing people around you can’t just glance over and see everything on your screen, especially when you’re out in public. The screen itself is also super nice... colors are super vibrant, everything looks sharp, and it runs really smooth.
Performance-wise, it’s been really fast for me. I haven’t noticed any lag, even when I’m doing a bunch of things at once or just scrolling a lot. The camera is also amazing. It takes clear pictures and works well in different lighting, which I love because I don’t want to have to try too hard to get a good shot.
Battery life seems solid too. It lasts me through the day pretty easily, and when I do need to charge it, it doesn’t take forever. Overall, it just feels like a really well-made phone with some thoughtful features that actually make a difference.
Value
5
Written by a customer while visiting Samsung US