Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
6,444
4 Stars
727
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product.
(
57 out of
82)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
User friendly/Easy transition from S25 ultra
on April 13, 2026
Posted by: Jamison
[This review was collected as part of a promotion.] Smooth transition from 25 ultra to 26 ultra. Love the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and Galaxy AI features
on April 13, 2026
Posted by: Jedeliz
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has become an essential part of my daily routine, especially for work and staying organized. The display is incredibly sharp for streaming and gaming, but where it really shines is the integration of Galaxy AI. I use the AI features constantly to summarize notes and improve my productivity throughout the day. The battery life is reliable, and the camera quality remains top-tier for capturing photos in any lighting. It is a powerful, versatile device that handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I expected more
on April 13, 2026
Posted by: belindajim
[This review was collected as part of a promotion.] I've had S series since the 21 and all of them have been intuitive and easy to pair with the buds, with my car... but the S26 is a nightmare, the new galaxy buds disconnect all the time and is the same with the car. Something is happening with the interaction with Spotify and I can't even skip a song. I'm very frustrated. The AI function is good though.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Belindajim, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted connection of your device to your earbuds and your car are to you every day. We have provided links to articles to help you troubleshoot the Bluetooth connection of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on April 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] I absolutely love this phone. The Samsung 26 Ultra is by far m
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Workhorse Phone
on April 13, 2026
Posted by: Tim1979
[This review was collected as part of a promotion.] Top notch phone with an amazing camera. The only knock is that the mag ring is poorly placed due to the massive camera lens unit. The layout needs flipped horizontally on future models you allow room for it to connect to mag chargers and accessories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just an ordinary phone....was hoping to be wowed
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung in the past has made the upgrading of a cell phone a special experience. I was really hoping to be wowed by the 26 Ultra, but I am not. Galaxy AI is cute for pictures, but fairly low end otherwise. The battery seeming to last longer is a positive. My most honest review and suggestion to others is wait for the S27.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hey Donpablo34108, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device you are truly excited to use every day. We have provided a link to an article to help you with the features of Galaxy AI and integrating them in to your usage. We have also shared a link to the complete manual to help you maximize your experience with all of the features of your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
S26 Ultra is good but be careful.
on April 13, 2026
Posted by: MikeVzla
[This review was collected as part of a promotion.] I like the phone; the privacy screen technology is very good. I upgraded from an S23 Ultra, but I feel like the jump was not that significant. Battery health looks to be about the same or perhaps worse. It takes great pictures, but had I known all the features, I wouldn't have upgraded. One of the downsides is that the S Pen now does not support Bluetooth, which I will miss. The AI is really cool but not astonishing. For anything AI, I use different apps, though Galaxy AI does help with photo editing.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MikeVzla, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the new Privacy Display on your device. We have provided a link to an article to help you with the redesigned S Pen features available on your device to help you integrate them in to your usage. We have also provided a link to an article to help you with the camera features and settings for the best possible photos and videos. We have also shared a link to an guide to help you with all of the amazing features of Galaxy AI available on your device. Lastly, we have provided links to articles to help you maximize the battery life of your device, and to the Samsung Support Team to assist you if you have questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on April 13, 2026
Posted by: Arguello02
[This review was collected as part of a promotion.] Galaxy AI is the best features the s26 series got. Apart from that everything else is the same
Value
4
Written by a customer while visiting Samsung US