Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,465 Reviews)
Rating breakdown 13,465 reviews
5 Stars
11,756
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great features
on April 11, 2026
Posted by: Zerocool831
[This review was collected as part of a promotion.] Galaxy AI has been a genuinely useful feature in my day-to-day use. I use my Samsung device for work, streaming, photos, and staying organized throughout the day. The phone is fast, the screen looks great, and the battery holds up well. Galaxy AI adds features that actually feel practical instead of gimmicky, especially for helping streamline everyday tasks. Overall, it has been reliable, easy to use, and packed with features that make the experience better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing!
on April 11, 2026
Posted by: S26FAN
[This review was collected as part of a promotion.] This phone is beautiful and super functional. I especially love the camera and the security screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily powerhouse, but lacking the ultra charm
on April 11, 2026
Posted by: AGS1
from Arizona, USA
I have been using Samsung products for many years, originally with the galaxy note line, and now a few generations of the ultra series - 22, 24 and now 26. Don't get me wrong this phone is a powerhouse, the battery is better, the cameras are great, screen is very nice, it is nicely built/durable (after you get used to the massive camera bump) and I find the privacy display to be quite useful. I don't use the AI features as much but more and more a creeping into my daily workflow. The phone excels in everything that I need a phone to do, and I am sure for every person buying this phone, your experience will be the same. But it's the moments away from doing every day tasks well that make me miss my prior phones - the spark of "ultra" just seems to be gone.
Bluetooth S pen features have been the biggest missed component to this phone for me, especially coming from an S24. Experimental features seem to have been traded for stability and a more grounded experience, which is great again for daily use, but for me as someone who every now and again enjoys expanding the use of my expensive pocket computer this is noticeably absent in this device. This phone is very good, but to me it just isn't ultra anymore, and I hope newer generations bring back niche hardware features and breaks the mold more like the previous phones did, and truly provide something no other phone has (or at least just bring back the Bluetooth S pen features).
I still recommend buying it if you need a workhorse.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness phone
on April 11, 2026
Posted by: mgv091992
[This review was collected as part of a promotion.] The best android out there in forever. Samsung lover all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra – My Everyday Powerhouse
on April 11, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra, and it’s completely transformed how I manage my day—from work to family life to downtime. It’s more than a phone; it’s my all-in-one productivity tool.
One of the biggest upgrades I’ve noticed is the battery life. It easily lasts me a full day (and more) even with heavy use—emails, calls, streaming, and photos—without constantly worrying about charging.
A standout feature is Galaxy AI. I use it to summarize emails, rewrite messages, and organize notes, which saves me so much time. What really impressed me is the Creative Studio—I can generate images and content just by describing what I need, which is both fun and incredibly useful.
For work, it keeps me efficient on the go—handling documents, multitasking, and staying connected. At home, I use it for scheduling, school support, and capturing moments. The camera quality is amazing—sharp, vibrant, and true-to-life.
When it’s time to relax, streaming and browsing feel smooth and immersive.
Overall, the Galaxy S26 Ultra fits seamlessly into every part of my life. It’s powerful, reliable, and genuinely makes my day easier.
One of the biggest upgrades I’ve noticed is the battery life. It easily lasts me a full day (and more) even with heavy use—emails, calls, streaming, and photos—without constantly worrying about charging.
A standout feature is Galaxy AI. I use it to summarize emails, rewrite messages, and organize notes, which saves me so much time. What really impressed me is the Creative Studio—I can generate images and content just by describing what I need, which is both fun and incredibly useful.
For work, it keeps me efficient on the go—handling documents, multitasking, and staying connected. At home, I use it for scheduling, school support, and capturing moments. The camera quality is amazing—sharp, vibrant, and true-to-life.
When it’s time to relax, streaming and browsing feel smooth and immersive.
Overall, the Galaxy S26 Ultra fits seamlessly into every part of my life. It’s powerful, reliable, and genuinely makes my day easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26
on April 11, 2026
Posted by: Jose
from San diego,Sd
store this product is the best best performance best CPU the display looks so real
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US