Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,465 Reviews)
Rating breakdown 13,465 reviews
5 Stars
11,756
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This product is amazing
on April 13, 2026
Posted by: SPIDERDUDE98
[This review was collected as part of a promotion.] The Galaxy AI on this phone is amazing. I use it for a bunch of daily activities, like taking photos, editing my photos, and looking up other things.
The features on this phone are amazing, such as the privacy display. I feel great, wanna go out. And go to public places such as the gym. And I can double-tap my power button and turn on automatically. The features on this phone are amazing, such as the privacy display. I feel great, wanna go out. And go to public places such as the gym. And I can double-tap my power button to turn on automatically.
I have had the phone since it came out, and I haven't had a problem with it. It runs smoothly. Great storage, fast processing, and a great battery life. An overall great phone; I haven't had any problems with it. It runs smoothly. Great storage, fast processing, and a great battery life. An overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has greatfeatures
on April 12, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love this phone and can customize my phone and make it look cute.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone layout and specs
on April 12, 2026
Posted by: Squeeky
[This review was collected as part of a promotion.] The phone's camera is great. I really enjoy the screen.How big it is the layout of the phone for the apps are easy to maneuver the only thing I have a hard time with is the texting app's not like the old one. The speakers on the phone are perfect. And loads up all my apps really fast, no delays and downloading stuff is quick by far the best phone I ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new s26 ultra!
on April 12, 2026
Posted by: Samsung421
[This review was collected as part of a promotion.] Very satisfied with my new s26 Ultra phone. The battery lasts so much longer. Have tried switching to other brands and always come back to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits my lifestyle perfectly
on April 12, 2026
Posted by: Solius
[This review was collected as part of a promotion.] Galaxy S26 Ultra fits my lifestyle everywhere. At precious moments with my family, its camera is there, and AI is there afterwards as needed. I get most of my jobs done on Galaxy S26 Ultra. It fits in my hand perfectly and my back pocket. Always super fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A powerhouse of a cellphone
on April 12, 2026
Posted by: RayDaE
[This review was collected as part of a promotion.] Jump into creative studio. Draw something and have Galaxy AI turn it into a sticker. Save the stickers you like and send them to people in regular talks via the samsung keyboard. Best feature I've stumbled upon with this new AI embued phone. Could probably export them to discord or something too.
Amazing phone with all the bells and whistles of an industry leading smart phone. The fingerprint reader does give me trouble, but other than that I've had no issues in blasting through my day to day.
The cameras are fun and the night shots add a lot of clairty in deep dark scenes. You can optimize for speed of capture or the most processed and gorgeous image captures. It has a built in document scanner too! Finally.
The screen is great! At absolute max blast brightness, my old s25u is a bit more vibrant though. Not sure who goes through the day at MAXIMUM brightness. The solar flare life style.
The screen has the hyper privacy filter and it works good. Higher brightness decreases effectiveness and you could opt to run max privacy mode, but adaptive brightness is usually best. If it's a cramped flight, run the lowest brightness you can tolerate and hit privacy on. Should be good to go.
I wish the s pen had bluetooth. I'd buy a third party s pen with that if possible, but oh well. I love the always off display notes. I wish they were more attention grabbing. Maybe sync them to the watch display.
I love this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best phobe I've ever had.
on April 12, 2026
Posted by: Caleb336
[This review was collected as part of a promotion.] I'm coming from the 21 ultra and it's better but not leaps and bounds better. I guess I was expecting a lot more from 5 generations of phones. I should have bought the 25 ultra and saved a lot of money.
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Hi there Caleb336, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand wanting to feel that you've made a good investment in a new device that feels exciting to use every day. We have provided links to articles to help you with the features of Galaxy AI that have been added to your device, different camera features and settings, and the redesigned features of the S Pen. We have also added links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Peak Performance with AI Generation
on April 12, 2026
Posted by: ChristianHB
[This review was collected as part of a promotion.] I've been using Samsungs for well almost 15 years no I'll say this device is another powerhouse. Its multi-tasking capabilites are seamless even when jumping between havy apps. Thermal management is impressive even under sustained load during gaming or prolonged video content - I haven't noticed any significant throttling.
On top of this, Galaxy AI has genuinely changed my workflow (and person use), specifically real-time transcription and generative search tools which make researching so much more efficient.
Also, the display's refresh rate and colory accuracy are top-tier compared to anything else out right now. It's rare to find a device that balances high-end specs with software experience that actuanlly enhances daily routine.
Value
5
Written by a customer while visiting Samsung US