Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,694 Reviews)
Rating breakdown 6,694 reviews
5 Stars
5,876
4 Stars
651
3 Stars
100
2 Stars
26
1 Star
41
70%of customers recommend this product.
(
55 out of
79)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Samsung Galaxy S26 top tier technology
on April 9, 2026
Posted by: Daughteroftheking
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra for a bit now, and I can honestly say I love it more than I expected.
The display was one of the first things that stood out to me, it’s so clear and vibrant that even simple things like scrolling or watching videos feel way more enjoyable. I didn’t think I’d care that much, but now I notice the difference every day.
What really surprised me is how smooth everything runs. I switch between apps a lot, and it never slows down or lags, which makes a huge difference in my day-to-day use.
The camera has probably been my favorite part. I take a lot of photos, especially when I’m out with friends or trying new food spots, and the quality is amazing. The zoom feels almost unreal, and night photos actually come out looking good without me having to try too hard.
Battery life has been super reliable to and it easily gets me through a full day, even when I’m on my phone a lot. That’s something I really needed.
Overall, it just feels like a phone that keeps up with me. It’s fast, reliable, and makes everyday things a little more fun. Definitely one of the best upgrades I’ve made.
Galaxy AI has taken technology to the next level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth.
on April 9, 2026
Posted by: DFKS76
[This review was collected as part of a promotion.] The new Galaxy 26 offers substantial upgrades over the 25, with speed and smoothness of use. Also with the new Galaxy AI features in the airdrop makes it very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 9, 2026
Posted by: TxJay
Upgraded from a Samsung S24 Ultra and I'm so glad I did. This phone is much lighter than my old one, and the rounded corners are a welcome change – they don't dig into my hand when holding it. Battery can last all day, camera is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's camera works amazing that takes pictures that
on April 9, 2026
Posted by: Deeznuts
[This review was collected as part of a promotion.] I love my new samsung phone I use it to watch videos, music videos and I play a lot of video games also to make phone calls. I'd like to send text messages. I will sit here and play a lot of online games. And I am easily to look up videos for working on cars. When i'm working on cars, it does everything for me and you know, samsung is one of the best phones out there and i'm happy to have the newest s twenty six .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 9, 2026
Posted by: Lmartin
[This review was collected as part of a promotion.] There are some many features on this phone, I have yet to use them all. I love the storage and the camera quality. This phone out beats my last few phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER PHONE
on April 9, 2026
Posted by: INKMATCHER65
[This review was collected as part of a promotion.] This phone does everything! Super fast,awesome camera and AI assist make this the best samsung phone yet. Well worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone!
on April 9, 2026
Posted by: WorkingMom
[This review was collected as part of a promotion.] Love the privacy display. Galaxy AI has been incredible!Can handle everything I need for work and busy family life. Need to mess with some settings because too often I touch the wrong letters. Talk to text is worse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Expectations and perfomance
on April 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My Honest opinion
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Jahlove, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoyinig the prolonged battery life and features of Galaxy AI available on your device. We have provided a link to troubleshooting guides to help you with the camera clarity, temperature, and freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience these frustrations or you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US