Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,561 Reviews)
Rating breakdown 6,561 reviews
5 Stars
5,761
4 Stars
633
3 Stars
100
2 Stars
26
1 Star
41
68%of customers recommend this product.
(
52 out of
76)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This phone is a fantastic
on April 3, 2026
Posted by: SypherX
[This review was collected as part of a promotion.] This phone is a great upgrade from. The S24. Its fast, bright, and the features are fantastic. The privacy screen is a game changer indeed. The UI8.5 is great. I am not having any connection issues with my phone carrier or my wifi. The Ai features are cool especially the things you can do with photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE this phone.
on April 3, 2026
Posted by: Alex2Samsung
[This review was collected as part of a promotion.] I have been upgrading my phone every year with samsung since the s21 ultra. I have seen them transform and improve over the years. The camera gets better and better every year. The performance improves. And now samsung has outdone themselves with the privacy display. They also brought back the sky blue color!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Text message sucks & no SD card slots anymore
on April 3, 2026
Posted by: Candy
from Atlanta Ga
I was unaware that the text message app would not be the same as in the past. The Google text messag I don't like and going back to the Samsung text message and that has ads. Also there is no slot for an internal SD card so I just didn't research assuming major changes like that were no longer available. Returning my new phone.
Response from Samsung USBy R&R Team, April 6, 2026
Hi Candy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when features you have used and loved in the past have been changed or removed. We do allow for storage expansion on devices if you are finding the installed storage to be insufficient. This is accomplished through cloud-based storage expansion that allows access across your ecosystem of devices. We have also provided a link to the complete manual for your device to help you discover the changes made to the messaging app as the Samsung Messages is being phased out from devices. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra upgrade from Note 20 Ultra, super! ha
on April 3, 2026
Posted by: EBudly
[This review was collected as part of a promotion.] The speed of the phone is awesome! The camera, lens, fstop and video is way bettter! The Gakaxy AI features are nice! The display is really great. So far I am super happy. Samsung gave me a lot of trade-in options! Thank you 👍🏻👊🏻🙏🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome camera is super cool!!
on April 3, 2026
Posted by: RocktheUlra
[This review was collected as part of a promotion.] I love my Galaxy AI this phone rocks Samsung makes the best products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's great, I guess
on April 4, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I’ll admit, I am not a tech guru - so far it just doesn’t feel dramatically different from my S23 Ultra. The one thing I can’t deny is the camera. It’s absolutely unbeatable, and the clarity is fantastic. The rest is on me for not taking the time to learn the features, including the Galaxy AI. My suggestion: totally buy the S26 Ultra, but don't sell this piece of magnificense by not accessing all it has to offrt.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on April 4, 2026
Posted by: amarti
[This review was collected as part of a promotion.] I am just getting to know my new phone, but so far I love it. The Galaxy AI feature is a great addition, and I am loving the extra long battery life. I am excited to use the great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much! 😍
on April 4, 2026
Posted by: Dreamer87
[This review was collected as part of a promotion.] Amazing phone! I wish it would get some better updates.... can you we up the 1TB storage yet? Really the only think I don't like is when using the AI tools to edit photos it leaves a watermark if you save it.
Value
5
Written by a customer while visiting Samsung US