Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,655 Reviews)
Rating breakdown 6,655 reviews
5 Stars
5,843
4 Stars
645
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
54 out of
78)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
1
Defective 25W charging
on April 9, 2026
Posted by: ArcticMammal
[This review was collected as part of a promotion.] I bought the Ultra model mainly for the 25W wireless charging capability. My testing and those done by other techies showed that wireless charging is far below what Samsung claims . The highest output wattage I have observed was 11W.
Value
1
Response from Samsung USBy R&R Team, April 10, 2026
Hey ArcticMammal, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your new device is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot this charging capacity. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Future is here!
on April 9, 2026
Posted by: BigDaddy1984
[This review was collected as part of a promotion.] Samsung has managed to make its most powerful phone feel more personal. It’s a thoughtfully designed tool that balances cutting-edge AI with hardware features you’ll actually use every day.
One of the most impressive aspects of the S26 Ultra is how seamlessly AI has integrated into my daily life. Rather than feeling like a gimmick, the AI features act as a productivity partner. I’ve found it incredibly helpful for streamlining my workflow, especially when it comes to managing busy email threads in Outlook or quickly organizing complex research topics.
If you want the best possible screen, a built-in S Pen, and a camera that can capture anything from a sporting event to a document scan with perfect clarity, the S26 Ultra is the current gold standard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy I Upgraded
on April 9, 2026
Posted by: VTJustin
[This review was collected as part of a promotion.] Traded in my Fold 7, as I did miss the S pen and just the feel of the Ultra series. I really loved the Fold 7 but this is a major upgrade in my opinion. From battery life to new Galaxy AI features that now come with the Ultra, I have zero regrets. It's been over a month and just love the S26 Ultra with every new day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on April 9, 2026
Posted by: Mariohoustonpro2000
[This review was collected as part of a promotion.] It works good for messages and apps people loved the screen and they migth get one too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product was a huge upgrade
on April 9, 2026
Posted by: Geochrist7
[This review was collected as part of a promotion.] The product blew my previous phone out of the water. I love the privacy screen option and quick turn on and off for it.
Love the Galaxy AI on it along with the voice guidance to get to features on the phone. Hey I'm lazy sometimes and it honestly helps. Overall, I have suggested and told many to get the NEW Ultra 26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HUGE step up from S22 Ultra
on April 9, 2026
Posted by: BigAl88
[This review was collected as part of a promotion.] Not sure I care for all the galaxy ai stuff but it's a beast compared with the old phone. Super long battery life and super fast processing. Glad I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with amazing features. But....
on April 9, 2026
Posted by: H311Hound
from Salt Lake City, UT
Okay, all in all this phone is amazing. I don't want to write a review for the entire thing, mainly wanted to write this to get some attention the video recording. Today is the first day I have recorded a video and switched between the rear and front cameras. Wow, it is PAINFULLY SLOW! I know we are still early on with release and OneUI 8.5. But this could use some attention asap. I do have cameras assistant but I checked and I haven't changed any settings to effect video mode. Samsung please check this out!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Freezing Issues
on April 9, 2026
Posted by: Ebanehita1
[This review was collected as part of a promotion.] I’ve noticed that whenever I’m typing on my phone and try to delete a whole line of text, the phone freezes for a few minutes after I press the backspace button. I thought it was due to low storage, so I cleared everything and reinstalled a few apps, but the problem still persists.
Value
4
Written by a customer while visiting Samsung US