Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,283 Reviews)
Open Ratings Snapshot
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Exceptional Performance and Unmatched Versatility
on June 4, 2026
Posted by: Nandhan
[This review was collected as part of a promotion.] The device delivers an outstanding overall experience, solidifying its place as a top-tier flagship smartphone. The hardware refinement is immediately noticeable, featuring a flat display that maximizes the usable screen real estate and works beautifully with the integrated S-Pen stylus. The screen is incredibly bright and highly legible even under direct sunlight, while the anti-reflective properties significantly reduce glare during daily use.In terms of performance, the processor handles intensive multitasking, gaming, and heavy productivity workflows without any noticeable stutter or overheating. Battery life is equally impressive, consistently lasting through a full day of heavy use with plenty of reserve power left by the evening.The camera system remains a major highlight. Photos taken across various lighting conditions show excellent dynamic range, accurate colors, and sharp details. The optical zoom capabilities offer incredible flexibility for capturing distant subjects clearly. Additionally, the integrated software tools offer genuinely useful features, such as real-time language translation and advanced photo editing options, which elevate the practical value of the phone.While the device has a large footprint and a premium weight, the ergonomic adjustments and titanium frame make it comfortable to hold. It is a highly reliable, feature-rich device that excels in every category.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE YET!
on June 4, 2026
Posted by: Pinkcloud26
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has make my life so much easier the upgrades to this phone are phenomenal! Galaxy A.I. has saved me so much time $ & frustration. I can research side by side compare so many things. I can have 20 tabs open & the performance is still impeccable so fast. Not to mention the PICTURE QUALITY OMG! I was skeptical about making the jump from the S25 to the S26 Ultra & I absolutely don't regret it at all! The battery lasts a long time the sturdieness & durability is very good. Im handicap & drop my phone alot & not 1 speck of damage to the actual phone. I dropped it in the sink that was full of water at least 15 to 20 seconds before I realized it was in the sink not the counter! NO WATER DAMAGE! make the switch you deserve this phone. Your going to love the new privacy screen my kid's hate it lol! No more spying on mom's shopping cart lol.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is amazing
on June 4, 2026
Posted by: Djrock3r
[This review was collected as part of a promotion.] There many features that I feel in love with camera being on for them took a picture of the moon and I felt like I was right there 100× zoom is incredible Galaxy Ai make custom photo like a breeze change background clip picture and add them to other photo like having photo shop right in your hands keep up the great work samsung and galaxy Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is a game changer
on June 4, 2026
Posted by: Roscos
[This review was collected as part of a promotion.] So far going from an S23 ultra to a S26 has been excellent. I like the flat screen and the bezel is more streamlined. Galaxy Ai is also a nice addition to the phone.
The only issue I'm having is a screen protector has been quite unfitting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great features
on June 4, 2026
Posted by: King2king
[This review was collected as part of a promotion.] I like this device I enjoying using on it specially the new Galaxy AI included in photo editing..
I'm an ios user but now I switch to android..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loooove it
on June 4, 2026
Posted by: Mrsoneal
[This review was collected as part of a promotion.] Pretty much my go to phones since the "ultras" were "notes" i love the new Ai features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is phenomenal & the stylist is my fav!
on June 4, 2026
Posted by: GreezyMadussa
[This review was collected as part of a promotion.] The stylist is a "must have", since no one carries around a pen or pencil anymore. It also makes signing important online documents easy and I love using it with my coloring apps.
The camera takes phenomenal pictures and high-quality videos. I'm always soo "shakey" when I'm trying to use my camera, so the sensitivity of movement and automatic focus are definitely a plus!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Simple 3/5*
on June 4, 2026
Posted by: Master
[This review was collected as part of a promotion.] Marketing is the best trap to grab the customer , it is not bad bit is no 100% , keyboard is samsung is not intelligent, the security codes arrive and you have to go to the messages to look for it because the keyboard does not always pick it up, and when it does the app allows you to copy it, keyboard looks like a typewriter from the 80 has all the active setting and is slow heavy , in summary regretting having moved for Samsung which serv client does not keep its promises to respect prices
Simple not worth it
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 4, 2026
Hi there Master, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand changing operating systems and manufacturers can come with a learning curve that causes frustration as you work to best align the settings to your preferences. We have provided links to resources to help you adjust the refresh rate for faster speeds, and customize the settings for your keyboard to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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