Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(10,797 Reviews)
Rating breakdown 10,797 reviews
5 Stars
9,468
4 Stars
1,073
3 Stars
158
2 Stars
38
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Privacy screen is magnificent!
on April 16, 2026
Posted by: RCamacho
[This review was collected as part of a promotion.] This smartphone is a powerhouse, the screen looks amazing and the new privacy screen feature is amazing, really love it and enjoy it. I'm looking forward to use the Galaxy AI features.
The performance and battery health are top tier. There was quite some time that I used a Galaxy device and I'm enjoying this S26 Ultra.
I chose the Cobal Violet and got the matching magnetic case from Samsung and it really looks beautiful!
Looking forward to try new Galaxy phones in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesone phone, packed with features
on April 23, 2026
Posted by: Loves26
[This review was collected as part of a promotion.] The amount of customization, not just looks, but functionality, is something that I love about Samsung. From the color reproduction, resolution to extend battery life, privacy screen enable per app or notifications. And the Good Lock app alone makes takes the whole experience to a new level.
The phone feels amazing in hand and feels like it is high quality. And durability is the same across the board.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Loves26, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device easy to customize to your preferences, and that you are loving the new and enhanced features available on your device. We hope you won't hesitate to reach out to us again in the future any time you wish to share additional feedback on your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating
5
Longtime Samsung Galaxy Customer
on April 25, 2026
Posted by: Dennda
[This review was collected as part of a promotion.] Got this S26 Ultra to replace my S23 Ultra. As always it is the best phone on the market. The S23 Ultra was still working fine but justed wanted to replace with this new model. I like the flat screen alittle better on this one because the screen protector stays on better. I like the new AI you can switch between Google Gemini and Perplexity for tasks like conversations and complex searches.
Had for about a month with zero issues.
Would diffently recommend if you want the best phone with all the features you could ever need and the history of reliability that the Samsung Galaxy has to offer.
Had for about a month with zero issues.
Would diffently recommend if you want the best phone with all the features you could ever need and the history of reliability that the Samsung Galaxy has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product did not perform as expected battery life
on April 27, 2026
Posted by: Mykeoooo
[This review was collected as part of a promotion.] Device did not perform as expected battery life did not last as well as my s24 ultra 512 also Device lagged alot I ended up returning it and keeping. My paid off s24 ultra.
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hi Mykeoooo, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you every day. The battery of this device is designed to maximize after a short period of usage and adjustment to your specific consumption habits. We have some resources available, linked below, to help our customers maximize the battery life of their device if this is not their experience. We have also provided a link to the Samsung Support Team to assist any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent All‑Around Experience with the Galaxy
on April 30, 2026
Posted by: Raptor
[This review was collected as part of a promotion.] I’m extremely happy with my new Samsung Galaxy S26 Ultra. One of the first things I noticed was how much lighter it feels compared to my previous phone, and I really like the rounded border design; it makes the phone more comfortable to hold and gives it a sleek feel.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Raptor, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how amazed you have been with the features of your new device, and how well this device has performed for your usage. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Design Meets Galaxy AI
on May 8, 2026
Posted by: TheGalaxyVanguard
from Fort Worth, TX
While I absolutely loved my Galaxy S25 Ultra 512GB Unlocked in Titanium Jetblack, upgrading to the Galaxy S26 Ultra has been an even more incredible experience. I pre-ordered the 256GB Unlocked White model on February 26, 2026, and the transition has been flawless. The Pristine White finish is stunning, offering a clean and sophisticated look that feels great in the hand.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
Counting down to Samsung’s summer innovations! Expecting the Galaxy Tab S12 Ultra and new Galaxy Watch Ultra.
Galaxy Tab S12 Ultra 2026
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 8, 2026
Posted by: moayad
[This review was collected as part of a promotion.] I like the IA because it's sooooooooo much better than the other ones and it's very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on May 10, 2026
Posted by: Spfgalaxyboy
[This review was collected as part of a promotion.] Galaxy Ai wrecks apples. I've been on the galaxy train since the galaxy s3 and lemme tell you its worth the upgrade every time.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey Spfgalaxyboy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device such a great asset to your life, and that you are so happy with your upgrade. We have provided a link to the complete manual for your device to help you best align the settings of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US