Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,436 Reviews)
Rating breakdown 13,436 reviews
5 Stars
11,729
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great phone!!
on April 15, 2026
Posted by: LVDealer
[This review was collected as part of a promotion.] My only regret about getting this phone is that it's just as good as the Samsung Galaxy 24 that I upgraded from! They're both great phones!! I've dropped both multiple times and still have yet to have a cracked screen, or even a scratch!! Furthermore, I love using the stylus and the camera takes hi quality pictures and videos! I love my phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could use more tweaking
on April 15, 2026
Posted by: Artie
The Galaxy S26 Ultra was great at first and worked beautifully, but since it's recent update has run slower or basically doesn't open apps at all. There are clearly a lot of bugs they thought they fixed with this update, but it literally slowed down the processing power. Also I basically ignore or turn off the AI features because I am anti-AI
Response from Samsung USBy R&R Team, April 16, 2026
Hi Artie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
First time using android device.
on April 15, 2026
Posted by: Mcfarm
[This review was collected as part of a promotion.] Purchased my first android phone and i think i made the best choice. Very intuitive and easy to use. Great features and a wider varietyof apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great as usual
on April 15, 2026
Posted by: MattoMassimo
[This review was collected as part of a promotion.] I've had the galaxy series phone since their inception. I love them and I especially love when people with iphones compliment my photos. Samsung always has better photo capabilities and that's a huge reason I keep using it...and now with Galaxy AI, I can get even more creative with my photos and really wow them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra 1TB 16GB ram
on April 15, 2026
Posted by: HomieHobie
[This review was collected as part of a promotion.] I’ve been using my Samsung S26 Ultra 1TB for a few months now, and it has genuinely been an amazing phone. From the moment I set it up, I could tell this wasn’t just another incremental upgrade—it’s a complete productivity powerhouse. The software experience is incredibly rich, thanks to Samsung DeX, Galaxy AI, Good Lock, and so much more. Every time I swipe through One UI, I discover another feature that makes my daily workflow smoother.
What really blew me away is DeX. I like using my phone as a full workstation, and DeX has completely replaced my entire PC setup. I plug it into a monitor, connect a Bluetooth keyboard and mouse, and suddenly I’m running multiple windows, editing documents, and even light coding. There’s no lag, no compromise. The 1TB storage means I never worry about space for files or apps, and Galaxy AI handles real-time translations and note summaries effortlessly. Good Lock lets me tweak every little interface detail to my liking—something no other phone offers.
Battery life easily gets me through a day of heavy use. Honestly, I don’t miss my desktop at all. This phone does it all. If you want a device that adapts to you—not the other way around—the S26 Ultra is unbeatable. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a amazing phone
on April 15, 2026
Posted by: Right2u
[This review was collected as part of a promotion.] It work ls really good and it help me with whole bunch of stuff like the galaxy Ai helps me figure out problems that I have on my phone or other thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a amazing phone
on April 15, 2026
Posted by: Right2u
[This review was collected as part of a promotion.] It work ls really good and it help me with whole bunch of stuff like the galaxy Ai helps me figure out problems that I have on my phone or other thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a amazing phone
on April 15, 2026
Posted by: Right2u
[This review was collected as part of a promotion.] It work ls really good and it help me with whole bunch of stuff like the galaxy Ai helps me figure out problems that I have on my phone or other thing.
Value
5
Written by a customer while visiting Samsung US