Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great camera, fast performance, excellent battery
on April 20, 2026
Posted by: Glaxy706
[This review was collected as part of a promotion.] I have been using the S26 Ultra daily and it has made a noticeable difference in how I stay organized and productive. The display is sharp and smooth, which makes reading, responding to messages, and reviewing documents much easier throughout the day. Performance has been fast and consistent, even when switching between multiple apps.
The camera is one of the features I use the most. It captures clear and detailed photos in different lighting conditions, which is helpful for both personal use and quick documentation when needed. Battery life has also been reliable, lasting through a full day of regular use without concern.
One feature that stands out is Galaxy AI. It helps simplify everyday tasks like writing messages, organizing notes, and improving efficiency without adding complexity. It feels practical and easy to use, which makes it something I rely on more over time.
Overall, the S26 Ultra fits well into my daily routine. It is dependable, easy to use, and performs consistently across different tasks. It has become a useful tool for both personal and professional use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new device
on April 20, 2026
Posted by: Niceyboo
[This review was collected as part of a promotion.] So far loving the new device upgrade from a 22 to a 26 Definitely loving the color sky blue which is my favorite color still getting use to everything love the app glance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product upgrade
on April 20, 2026
Posted by: RitchieRich
[This review was collected as part of a promotion.] It's been a couple years since I've gotten an upgrade and can tell you this has got it all....its ease of use is great, along with Galaxy AI running most fronts....I don't have to think much anymore. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast Phone
on April 20, 2026
Posted by: Zillionman
[This review was collected as part of a promotion.] The 6.9-inch QHD+ Dynamic AMOLED 2X display is absolutely mind-blowing, but the real game-changer is the brand-new Privacy Display!
Powered by the genius of Flex Magic Pixel technology, a lightning-fast toggle instantly locks down your viewing angles. Your sensitive info stays completely hidden from prying eyes especially if your on the plane or train. The AI feature is useful especially for editing text and photos. From call screening to epic photo, it makes your phone super smart
Powered by the genius of Flex Magic Pixel technology, a lightning-fast toggle instantly locks down your viewing angles. Your sensitive info stays completely hidden from prying eyes especially if your on the plane or train. The AI feature is useful especially for editing text and photos. From call screening to epic photo, it makes your phone super smart
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen defective
on April 20, 2026
Posted by: Anonymous
from Austin Texas
Hi everyone, I bought galaxy s26 ultra, 3 months ago,
And now my phone has 2 green lines on the screen, and Samsung said that is my fault because it has an scratch on my phone. I THINK IT IS DEFECTIVE.
And now my phone has 2 green lines on the screen, and Samsung said that is my fault because it has an scratch on my phone. I THINK IT IS DEFECTIVE.
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Adrian cortes, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide below to see if this experience can be resolved at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Improved with better features
on April 20, 2026
Posted by: ADuharte
from Miami, Florida
I am enjoying my Galaxy S26 Ultra with 1TB of storage and 16GB of RAM (it helps a lot, especially with Galaxy AI tasks). Excellent display with Privacy mode (I recommend setting it only for selected apps and notifications), improved fast charge and improved camera based on the greater aperture, which improves picture quality due to better light intake. My recommendations for the next generation (Galaxy S27 Ultra): True 10-bit M14 or M16 panel, substantial camera upgrades, and improved battery capacity (at least 5,500 mAh).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on April 20, 2026
Posted by: Jenster000
[This review was collected as part of a promotion.] I just got the ne S26 Ultra. It was very easy to set up. I like thebl phone. I do not plan on using Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is great
on April 20, 2026
Posted by: sirkoves1
[This review was collected as part of a promotion.] This phone is just as nice as the previous one was, comes with great features like on screen fingerprint reader awesome battery life ai features. The screen has adaptive brightness but it is not as responsive as my s24 was. I wish it had better face recognition cameras, face sign in doesn't work when it is dark or low light.
Value
5
Written by a customer while visiting Samsung US