Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Awesome Mobile Device
on April 22, 2026
Posted by: Crushaim
[This review was collected as part of a promotion.] The new features on this S26 ultra are astonishing,,, I love the new AI upgrades and the auto privacy glass is a game changer, I highly recommend this device to anyone who's in the market for a new phone, I nicknamed it the I Phone killer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded!!
on April 22, 2026
Posted by: MrPizzaroll
[This review was collected as part of a promotion.] I’m genuinely glad I upgraded—this phone has been a huge step up for me. Everything feels faster, smoother, and just easier to use. The display is outstanding—whether I’m catching a Cavs game, watching videos, or just scrolling, it looks sharp and bright every time.
I use Galaxy AI more than I expected. It’s been really helpful for organizing things, quick edits, and just making everyday tasks simpler. It’s one of those features that quietly makes a difference once you start using it regularly.
Battery life has been reliable, getting me through the day without worrying about charging, and performance hasn’t slowed down at all—even when I’ve got multiple apps running. It keeps up with everything I throw at it.
The camera is another highlight. Pictures come out clear and detailed, and it’s been great for capturing everyday moments and trips without needing anything extra.
Overall, this upgrade was 100% worth it. It fits right into my daily routine and makes everything a little easier.
I use Galaxy AI more than I expected. It’s been really helpful for organizing things, quick edits, and just making everyday tasks simpler. It’s one of those features that quietly makes a difference once you start using it regularly.
Battery life has been reliable, getting me through the day without worrying about charging, and performance hasn’t slowed down at all—even when I’ve got multiple apps running. It keeps up with everything I throw at it.
The camera is another highlight. Pictures come out clear and detailed, and it’s been great for capturing everyday moments and trips without needing anything extra.
Overall, this upgrade was 100% worth it. It fits right into my daily routine and makes everything a little easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lateral Move with Missing Features
on April 22, 2026
Posted by: DesertSignal
[This review was collected as part of a promotion.] I moved from the Galaxy S24 Ultra and haven't found a meaningful improvement in day-to-day use. Performance, battery life, and camera quality all feel essentially the same, which makes this change hard to justify.
The new privacy screen is one of the more disappointing additions. While it may be intended to limit viewing angles, it reduces contrast and color accuracy, increases perceived brightness, and causes eye strain during extended use. In practice, it feels more like a visual filter than a useful tool, and I keep it disabled.
I also rely heavily on the S Pen for work, including note-taking and presentations. Earlier versions supported Bluetooth remote features, which are no longer available. That was a useful capability. I also use my phone a lot at night, and the display controls are less practical in low light.
For my usage—email, notes, navigation, media, light editing, and connecting to a mirrorless camera—the experience is nearly identical to the S24 Ultra. Charging speed does seem improved, and the more rounded edges are more comfortable to hold.
In practical use, there is nothing here that clearly separates it from other devices in the same lineup. If you do not rely on the S Pen, the experience does not stand out. Galaxy AI is present throughout the device, but I disable most of those features because they do not add value to my workflow.
Overall, this feels like a lateral move with some regressions. In hindsight, I would have kept the S24 Ultra and waited.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there DesertSignal, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your new device has been redesigned from your previous device. We have provided a link to an article to help you with the new S Pen capabilities. We have also provided a link to the complete manual to help you with the settings available on the Privacy Display to only enable for specific apps or notifications to help you have the best of both worlds with this feature. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 22, 2026
Posted by: Will1234
[This review was collected as part of a promotion.] Love this phone. The speed, the Galaxy AI I use a lot with my photos. I really like the privacy display as I am in public area most of my day. Battery life is amazing. I would recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 26plis
on April 22, 2026
Posted by: Chela1977
[This review was collected as part of a promotion.] Everyday phone use, enjoying and still learning about all the new upgrades but for the most part I love it. I just wish the phone was bigger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung excellence
on April 22, 2026
Posted by: Chris150
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra for a while now, and it’s easily one of the most intuitive smartphones I’ve owned. The new AI features are actually useful—they simplify everyday tasks like scheduling, editing photos, and managing notifications without feeling intrusive.
The camera is outstanding, especially in low light, and consistently delivers sharp, vibrant photos with minimal effort. Performance is incredibly smooth, whether multitasking or gaming, and everything just feels fast and responsive.
One of my favorite additions is the Privacy Display, which makes using the phone in public much more comfortable. The overall design also feels more refined and easier to handle despite the large screen.
It’s definitely a premium device with a high price tag, but the combination of smart features, powerful performance, and ease of use makes it worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy display
on April 22, 2026
Posted by: Neilduv
[This review was collected as part of a promotion.] The privacy display works well and the best looking phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this phone is amazing and does everything
on April 22, 2026
Posted by: TheTank23
[This review was collected as part of a promotion.] I use my phone for streaming, gaming, taking pictures and videos which the quality is amazing!!
Value
5
Written by a customer while visiting Samsung US