Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Compliments all day
on April 22, 2026
Posted by: Ironboundtate
[This review was collected as part of a promotion.] By getting Thursday phone i was not aware that I would be complimented all day everyday. I fell like a celebrity. It's so sleek and beyond fast. The AI integration is why I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s26
on April 22, 2026
Posted by: Katbears
[This review was collected as part of a promotion.] I really like the Galaxy s series phones and most likely will continue to purchase them in the future.
I haven't had the new s26 for very long and am still learning it's new features. I did find it a bit harder to get everything set up than my s23. I don't like that it is not flat because of the raised camera lens. But all in all I am still pleased with my s26 and will continue to try figure out all of it's new features.
I haven't had the new s26 for very long and am still learning it's new features. I did find it a bit harder to get everything set up than my s23. I don't like that it is not flat because of the raised camera lens. But all in all I am still pleased with my s26 and will continue to try figure out all of it's new features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Stylish but Unimpressive
on April 22, 2026
Posted by: JCReviews
[This review was collected as part of a promotion.] Its s good looking device and in my opinion is one of the best of the last few years, it is incredibly underwhelming in every other category. The AI tools are neat but dont get applied to my day to day, the price has climbed for a device that had essentially been the same for 4 years. At this time I wish I had stayed on my s23 ultra as it was an identical experience.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there JCReviews, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few articles to help you enhance your experience with Galaxy AI and best align the settings of your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you h ave questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It keeps getting better.
on April 22, 2026
Posted by: TheLordofSung
[This review was collected as part of a promotion.] I've been using Samsung since the Note 2. It has been wonderful to witness the evolution of the samsung devices.
The Galaxy AI has been very useful to me by translating my chat in different languages and the AI assist on phone calls is great.
I'm learning to use goodlock so I can use the very cool features of my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S26 Ultra is Outstanding
on April 22, 2026
Posted by: ELS101
[This review was collected as part of a promotion.] The phone upgrades, including the Galaxy AI are all working together seamlessly. I highly recommend this phone, it truly is an incredible piece of high-quality technology. Worth the price. There is no need to say more. Should you Purchase it?. Yes, you should.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade from S24 Ultra
on April 22, 2026
Posted by: HystericalMom
[This review was collected as part of a promotion.] I am in love with my new phone. It is noticeably faster than the S24, which is awesome.
Galaxy AI is more intuitive and much easier for me to navigate. I feel more comfortable using it than some other AI options.
The rounded corners are also more asthetically pleasing as well. I also think the UI is more user friendly and I no longer use a third party launcher.
Galaxy AI is more intuitive and much easier for me to navigate. I feel more comfortable using it than some other AI options.
The rounded corners are also more asthetically pleasing as well. I also think the UI is more user friendly and I no longer use a third party launcher.
All in all, I am glad I waited to upgrade until now. The S26 Ultra is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to s ultra series
on April 22, 2026
Posted by: Musicadelalma
[This review was collected as part of a promotion.] After having the Z Fold 6, returning to the S Ultra series was the best thing I could do.
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 met all my expectations
on April 22, 2026
Posted by: RevPeterNC
[This review was collected as part of a promotion.] The S26 privacy feature is a godsend. My phone is private and I'm a bit concerned prior to purchasing. The new feature exceeds all of my expectations and then some.
I enjoy the faster speed as well. Apps load much faster aster. The screen is beautiful and provides sharp clear definition.
Value
5
Written by a customer while visiting Samsung US