Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,428 Reviews)
Rating breakdown 13,428 reviews
5 Stars
11,721
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
My S26 Ultra rocks!
on April 22, 2026
Posted by: TracerBullet
[This review was collected as part of a promotion.] The Galaxy AI is great! I love everything it can do that I've been able to do so far. I love the size of the phone. The purple is finally a purple I can see and appreciate! Speed is wonderful! Battery life is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 22, 2026
Posted by: Chema10
[This review was collected as part of a promotion.] Galaxy AI is a marvel, the best in innovation just like the privacy screen is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone ,cool features, incredible camera
on April 22, 2026
Posted by: Melterman1
[This review was collected as part of a promotion.] This takes incredible pictures and videos, selfie's and is extremely user friendly. Love being able to use the multi screens and the AI is so helpful when I need help or anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone futures, but hate camera bump
on April 22, 2026
Posted by: Mr300zzx
[This review was collected as part of a promotion.] There's a lot to like about this phone, but camera bump is pretty much a deal breaker.
It is a such design flaw that I couldn't believe Samsung didn't catch it before production.
Lot of us loyal Samsung phone users have collected lots of wireless charger over the years, and for this phone design to cause consumers to purchase another charger @ $50 a pop just so it will charge properly is absurd. Plus there's very few phone case out there allow this phone to lay flat on a table and the wabble is so annoying to the point that I would have send this phone back, if I hasn't sent my old phone in for trade in already.
Otherwise, new phone technology is great, still learning all new features..
It is a such design flaw that I couldn't believe Samsung didn't catch it before production.
Lot of us loyal Samsung phone users have collected lots of wireless charger over the years, and for this phone design to cause consumers to purchase another charger @ $50 a pop just so it will charge properly is absurd. Plus there's very few phone case out there allow this phone to lay flat on a table and the wabble is so annoying to the point that I would have send this phone back, if I hasn't sent my old phone in for trade in already.
Otherwise, new phone technology is great, still learning all new features..
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hi there Mr300zzx, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. Your feedback is invaluable to us as we continue to innovate our product line and strive to provide the best possible experience to our customers. Please, don't hesitate to reach out to us again in the future any time you have questions about your device, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone!
on April 22, 2026
Posted by: PoppaBottch
[This review was collected as part of a promotion.] I am thrilled with my new Samsung Galaxy S26 Ultra. The Galaxy AI is amazing. I am really impressed by the camera in the phone. The video capabilities far exceed my previous Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what it should be
on April 22, 2026
Posted by: Flohorse46
[This review was collected as part of a promotion.] S26 is such a disappointment. I bought extra for luxury feel. It should look like aluxury NOTE phone. This doesnt look any different from s26 or s26 plus. Very disappointed in the materials. Feels cheap compared to my s24. I want NOTE ULTRA looks and materials. If you are going to continue to call s26 ultra I am no longer buying/upgrading. I was definitely a Samsung fangirl. Ive had Samsungs since the S2. Bring back real ULTRA luxury, s27 in a square shape with premium materials.
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Flohorse46, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you've made a good investment in a new device. The change from titanium to armor aluminum helps provide a more lightweight design, better maintenance of optimal temperature, and great durability. We have provided a link to the Samsung Support Team if you have questions about these changes or any features of your new device We appreciate you beiing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a daily workhorse
on April 22, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] Through use since launch, this phone has powered through every use case I've found for it with aplomb, boosted by Galaxy AI. All day battery life, crisp and clear screen, excellent audio, and power enough to run many apps at once. Memory intensive apps run smoothly, and the additional storage on the base model greatly increases what I can do with my phone. I'd highly recommend it for any user, especially those looking to upgrade from previous Galaxy model years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy customer
on April 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I'm a Samsung customer since more than 15 years and I recomended for everyone
Value
5
Written by a customer while visiting Samsung US