Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,427 Reviews)
Rating breakdown 13,427 reviews
5 Stars
11,721
4 Stars
1,357
3 Stars
209
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
It's a nice phone
on April 23, 2026
Posted by: LaGuera13
[This review was collected as part of a promotion.] Still learning how to use all the different functions
Value
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi LaGuera13, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are having a great inital impression and usage of your device. We have provided links to articles to help you discover the features of Galaxy AI, your S Pen, and your camera at your convenience. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so advanced I love it this thing!!!
on April 23, 2026
Posted by: Troop75
[This review was collected as part of a promotion.] This phone is so advanced from my other phone haven't quite figured everything out yet but I'm working on it the Galaxy AI is omg sweet this baby can do so much its freaky almost but I love it. Just makes you want to go full NERD I'm definitely a phone geek now this thing is incredible. Thanks Samsung Galaxy this baby rocks!!!
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hello Troop75, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the amazing capabilities and features of your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
AI and best Camera
on April 22, 2026
Posted by: Shaz2awan
[This review was collected as part of a promotion.] Galaxy Ai is a pretty good feature in the phone I loved it
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Shaz2awan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the features of Galaxy AI and camera of your device. We have provided links to the complete manual and the Samsung Support Team to assist you in maximizing your experience with the available features, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on April 22, 2026
Posted by: Hazeldust3
[This review was collected as part of a promotion.] So far I love this phone. The pictures are so vibrant and get brought to life with just a snap. Everything about this phone is great. Glad I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best company in new and renewed things
on April 22, 2026
Posted by: Nano89
[This review was collected as part of a promotion.] Everything new applications and colors and everything new renewed this amazing change for no other company to Samsung forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love it !
on April 22, 2026
Posted by: Shoppingpamore
[This review was collected as part of a promotion.] It's good but its more better if still have Bluetooth in the pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So much faster than my old phone
on April 22, 2026
Posted by: Carnage
[This review was collected as part of a promotion.] This is by far the best phone I have ever had. Way more storage and speed and for someone who plays a lot of games it doesn't get hot and glitch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Amaxing phone.
on April 22, 2026
Posted by: LovemyS26Ultra
[This review was collected as part of a promotion.] I’ve been using the Samsung S26 Ultra for a little while now, and it’s honestly one of the most impressive phones I’ve ever owned. From the moment you pick it up, it feels premium—solid, sleek, and clearly built with attention to detail.
The display is absolutely stunning. Colors are vibrant without being overdone, brightness is incredible even outdoors, and everything just feels smooth thanks to the high refresh rate. Watching videos, scrolling, or even just browsing feels like a completely elevated experience.
Performance-wise, this phone is a powerhouse. Apps open instantly, multitasking is effortless, and even demanding games run flawlessly. It handles everything you throw at it without breaking a sweat, which makes it feel truly future-proof.
The camera system is where it really shines. Photos come out crisp, detailed, and incredibly sharp in almost any lighting condition. The zoom capabilities are insane—you can capture shots you wouldn’t even attempt on other phones. Night photography is especially impressive, pulling in detail and clarity that feels almost unreal.
Battery life has also been excellent. It easily gets me through a full day of heavy use, and the fast charging is a lifesaver when I need a quick boost.
Samsung also nailed the little things—refined software, smooth UI, and thoughtful features that actually make everyday use better instead of more complicated.
Overall, the Samsung S26 Ultra isn’t just an upgrade—it feels like a complete experience.
The display is absolutely stunning. Colors are vibrant without being overdone, brightness is incredible even outdoors, and everything just feels smooth thanks to the high refresh rate. Watching videos, scrolling, or even just browsing feels like a completely elevated experience.
Performance-wise, this phone is a powerhouse. Apps open instantly, multitasking is effortless, and even demanding games run flawlessly. It handles everything you throw at it without breaking a sweat, which makes it feel truly future-proof.
The camera system is where it really shines. Photos come out crisp, detailed, and incredibly sharp in almost any lighting condition. The zoom capabilities are insane—you can capture shots you wouldn’t even attempt on other phones. Night photography is especially impressive, pulling in detail and clarity that feels almost unreal.
Battery life has also been excellent. It easily gets me through a full day of heavy use, and the fast charging is a lifesaver when I need a quick boost.
Samsung also nailed the little things—refined software, smooth UI, and thoughtful features that actually make everyday use better instead of more complicated.
Overall, the Samsung S26 Ultra isn’t just an upgrade—it feels like a complete experience.
Value
5
Written by a customer while visiting Samsung US