Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(17,917 Reviews)
Open Ratings Snapshot
Rating breakdown 17,917 reviews
5 Stars
15,652
4 Stars
1,796
3 Stars
282
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
This product has been great user friendly
on October 9, 2026
Posted by: Melnted
[This review was collected as part of a promotion.] I chose the S26 ultra.Because it had a pen and man, it is just like my old notes.All I owned , before I got my s nine , which was my last phone , and then this phone I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on this phone is awesome.
on October 9, 2026
Posted by: tigerfly
[This review was collected as part of a promotion.] My husband, he has an 🍎, compared or cameras side by side. My S26 ultra was dojo much more clear and I could get pictures further.
Not to mention the space for pictures.
This phone is hands down the best phone I have had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong durable
on October 9, 2026
Posted by: AgentOly
[This review was collected as part of a promotion.] I chose this phone from Samsung because it has an amazing camera. After I had it for a while I noticed how resilient it was. I dropped it several times a day with a case and without a case. Still there are no scratches or cracks. It processes app downloads so fast you never have to wait more than 15 seconds. I cant find anything wrong with it besides the cameras stick pretty far off the back and wont sit flat without a case. But the screen size is huge for people who are practically blind like myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 9, 2026
Posted by: NewVersion
[This review was collected as part of a promotion.] I chose this phone because it was tome for an upgrade and I had the S25. I like the features on this phone especially the stylus. The stylus comes in handy especially when i need to sign documents. I love the five cameras, great for caption every moment. Their are a lot other features that I have not played with but will get around to exploring all the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on October 9, 2026
Posted by: Beachlover4life
[This review was collected as part of a promotion.] I consistently choose Samsung when upgrading my mobile device. While I was initially concerned about transitioning from the Note series to the Galaxy S26 Ultra, my experience has exceeded all expectations. This device is exceptional, offering superior processing speed, enhanced storage capacity, and an impressive privacy screen. The camera quality is outstanding, which is essential for both my professional photography needs and capturing personal milestones. Although the device offers a wealth of advanced features that I have yet to fully explore, the battery performance is particularly noteworthy, often lasting two to three days on a single charge. To further improve the user experience, I would suggest reintroducing a slot for an external memory card and ensuring the stylus charges directly within the device, as was the case with the Note series. I remain a loyal Samsung customer and would welcome the opportunity to beta test new products prior to their commercial release. Thank you for consistently delivering high-quality products across your entire range.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on October 9, 2026
Posted by: Russiangoggles
[This review was collected as part of a promotion.] You cant go wrong with this phone. Bets camera. Best display. Best battery. Best all around everything. I chose this phone because I wanted an ultra and I got an ultra!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey Russiangoggles, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how thrilled you have been with the camera, display quality, and battery life of your device thus far. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest pocket computer ever made!
on October 9, 2026
Posted by: tdcupvon
[This review was collected as part of a promotion.] It's my everything, literally replacing my old MacBook pro and would be neo due to this phone's ability to run intense apps and PC programs with ease, it's like having a portable windows mid-range gaming computer around and it's phenomenal
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my Galaxy!
on October 9, 2026
Posted by: NAZDarkSkiesEntertainment
[This review was collected as part of a promotion.] I choose Samsung Galaxy S series as my go to phones since the Galaxy S6! They are always reliable and are top of the line. My S26 Ultra is amazing! I love the camera on this thing... up to 200MP 😱. And the device is always fast. I DO wish Samsung would stay away from the glass backs but overall Samsung all the way even for my small business needs.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 9, 2026
Hey there NAZDarkSkiesEntertainment, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the features and capabilities of your device. The material of the back of your device is what allows for wireless charging with your device, as other materials can cause interference. We have provided links to the full manual and the Samsung Support Team to help you explore the additional capabilities of your device including Galaxy AI, adjust the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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