Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,426 Reviews)
Rating breakdown 13,426 reviews
5 Stars
11,720
4 Stars
1,357
3 Stars
209
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great so far!
on April 24, 2026
Posted by: SwaggyD
[This review was collected as part of a promotion.] Previously, I was using an s23 ultra which I thought was exceptional in every aspect. The new model is noticeably faster & using the pen for emails & quick notes makes everything easy. One thing i will say is the galaxy Ai has definitely been ramped up a bit, offering a lot of different features.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there SwaggyD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your upgraded device to be such a wonderful experience for your usage with the enhanced speeds, S Pen capabilities, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on April 24, 2026
Posted by: Svo4mecra
[This review was collected as part of a promotion.] Great new features... feature friendly. Great quality and build ane faster processing speed. Great camera system and all the new Ai features make you want to not put the phone down... luckily it has Great battery life as well. And the off and on privacy screen is a game changer. Also love the quick share able to easily send things to my s25 and Tab ultra 10 and paired with my buds 4 pro sound great and the seamless switching between devices is great. And now we are also getting air drop feature too! Thanks Samsung great job... keep up the great work.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Svo4mecra, we appreciate you providing feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the enhanced speed, camera, battery, and Galaxy AI on your new device. We love that you are finding so many great ways to customize the Privacy Display to align to your preferences. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S 26
on April 24, 2026
Posted by: PrincessGwenni
[This review was collected as part of a promotion.] I have had the Samsung Ultra 26 for a little while. I am not skilled in the AI area, but want to learn how to get the maximum benefits of this phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey PrincessGwenni, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you with the amazing features that are available. We have provided links to help you with the features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your exploration of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
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Written by a customer while visiting Samsung US
Customer Rating
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
"Mind over matter's "
on April 24, 2026
Posted by: Gimelwg
Durability it's is a nice phone . But don't have network,
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the bomb dignity
on April 24, 2026
Posted by: Macanbuddy
[This review was collected as part of a promotion.] I bet it doesn't mess up like
..what about the date my little 16
What about the data this product will never go over
..what about the date my little 16
What about the data this product will never go over
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just does everything
on April 24, 2026
Posted by: LLSav95
[This review was collected as part of a promotion.] This phone is incredible. It does everything fast and smooth without any issues. The cameras are great and the battery life is long enough to last all day. Can't recommend enough. The "Galaxy AI" is pretty good as well, it gets the job done very well. Very nice phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there LLSav95, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how incredible you are finding this device for your usage, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy S26 Ultra Experience
on April 24, 2026
Posted by: Khan08
[This review was collected as part of a promotion.] I've been using Samsung S Series phones for over 14 years, and the Galaxy S26 Ultra is my favorite one. The camera is amazing, battery health is great, and I especially love the Galaxy AI features, which I use a lot. Highly recommended
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Khan08, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are pleased with the enhanced camera features, battery life, and features of Galaxy AI. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US