Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,425 Reviews)
Rating breakdown 13,425 reviews
5 Stars
11,720
4 Stars
1,356
3 Stars
209
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Performance
on April 24, 2026
Posted by: MaoVanntha971
I have been a android for a long time and have very Lil problem, had the phone for lil over a month and I haven't gotten any problems
Written by a customer while visiting Samsung US
Customer Rating
5
New features, very fast & alot to explore
on April 24, 2026
Posted by: ShopAholic
[This review was collected as part of a promotion.] This is a huge step up from my galaxy note that I had. So many more features and the galaxy AI is amazing. I like the privacy mode, dual screen and the quality of the pictures I take. I'm still exploring all the other options and features of this phone that I didn't have in the galaxy note phones I've owned before this s26 ultra. It was pricey but all phones these are and I am definitely impressed with this one. It's easy to use especially having severe arthritis. The battery life is great considering I'm on my phone for everything including streaming movies and binging YouTube. It charges fast about 15 minutes and no interruptions on what I'm doing while charging. And to know that samsung will be doing software updates for much longer than ever before is great especially with cost and longevity of your phone. Overall I am very pleased with my phone and all the new features. The only thing missing is the availability of an SD card which I love to use for my pictures, videos and documents to transfer to my galaxy tab for creating beautiful memories and presentations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wow, im amazed
on April 24, 2026
Posted by: charlie64
[This review was collected as part of a promotion.] I use this phone for work, gaming, streaming. Compared to my old s23fe this phone in a powerhouse. I have not found anything as of yet to speak badly of this samsung product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone.
on April 24, 2026
Posted by: Iscfors
[This review was collected as part of a promotion.] Let's talk about this phones AI, Galaxy AI has been huge boost in efficiency for me. I use it all the time to proof read messages, summarize, and my personal favorite is the call screening. It does such a good job at all of this.
This phone is lightning quick and comfortable in hand.
My only gripe is the wobble when using the phone case less.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone for work and everyday use!
on April 24, 2026
Posted by: GeoHak
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra daily for work, family, and everything in between, and honestly it’s been a very solid device. The phone feels premium, runs fast, and handles multitasking without any issues.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need S-View Phone cases for business purposes.
on April 24, 2026
Posted by: WIll
I like the Ultra but I feel my Note 10+ camera was better with vibrant clear photos. Yes! Note 10+ was the best phone I ever had. Is Samsung going to make S-view Phone cases for the s26 Ultra? I only see aftermarket ones and they do not have the quality as the Samsung. S-view cases were perfect for privacy, style, and perfect for meetings. Not having to open phone case to see who was calling and also privacy so others would not know your phone was ringing or who was calling. PLEASE Samsung we need the S-View phone cases.
Written by a customer while visiting Samsung US
Customer Rating
5
The best on the market
on April 24, 2026
Posted by: Mau8977
[This review was collected as part of a promotion.] I have always used samsung devices my whole life, I have tried different models with different features, and all of them have been amazing. Especially the Samsung Galaxy S26 Ultra that I have been using for one day now, and it feels incredible, I had never experienced this level of smoothness in a Device. The new features Samsung included this year, the "Galaxy AI" has gone above and beyond, I can't even believe all the stuff I can do and customize with my phone, it just feels like we are in the future. One day hasn't been enough to review all its amazing features, I am excited and looking forward to discover everything that this S26 Ultra has to offer.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Mau8977, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the enhanced features and capabilities of your device including Galaxy AI, and that this device feels like a leap in to the future. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great so far!
on April 24, 2026
Posted by: SwaggyD
[This review was collected as part of a promotion.] Previously, I was using an s23 ultra which I thought was exceptional in every aspect. The new model is noticeably faster & using the pen for emails & quick notes makes everything easy. One thing i will say is the galaxy Ai has definitely been ramped up a bit, offering a lot of different features.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there SwaggyD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your upgraded device to be such a wonderful experience for your usage with the enhanced speeds, S Pen capabilities, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US