Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,423 Reviews)
Rating breakdown 13,423 reviews
5 Stars
11,719
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
The ultimate companion for a busy schedule
on April 26, 2026
Posted by: GlobalTraveler
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has seamlessly integrated into my professional routine. The standout feature for me is undoubtedly the Galaxy AI, which has become a silent partner in managing complex workflows and summarizing dense information on the go. Whether I am coordinating a project or navigating a back-to-back meeting schedule, the processing speed and screen real estate make multitasking feel effortless. It is a sophisticated piece of hardware that manages to be both a workhorse and a high-end personal device without missing a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feel, well worth the upgrade.
on April 26, 2026
Posted by: Golfislife24
[This review was collected as part of a promotion.] My new phone has been amazing so far. Still figuring out the new features and all the capabilities this thing has. It's awesome to mess around with it for over a week and still find new things out about it! The feel of the system, the screen, the cameras...overall performance is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sickness Phone
on April 26, 2026
Posted by: IcePen
[This review was collected as part of a promotion.] Slick smooth phone with a built-in privacy screen on demand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Please include new innovations
on April 26, 2026
Posted by: Shakir
[This review was collected as part of a promotion.] New phones are lacking new innovations. Its like same old design in newer models. Galaxy AI is great, but AI can be used in any phones with internet. We need more design improvements and bew design features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Ultra I've had so far
on April 26, 2026
Posted by: JayIFA
[This review was collected as part of a promotion.] Coming from an S24 Ultra, the bar was set pretty high for this phone. I've been a long time Samsung owner since the S5, and this will hopefully be one of many more to come. While I'd love to see even more improvement from the camera hardware and software, I'm hopeful that the future updates will improve my picture quality even further. Otherwise, everything is by far the best in class, and Galaxy AI implements features in a clean and well optimized way. This phone actually has meaningful and useful upgrades, and I'm excited to see what's next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Miss my s 25 ultra
on April 25, 2026
Posted by: Redd
Me personally, I do not care about this phone. I traded from the S25 ultra to the S26 ultra. I've had a lot of problems from this phone. My apps disappear, that's happened. Getting a signal is really hard , other people can't hear me when I talk to them on the phone they say it breaks up constantly, and I just do not care for this phone. I wish I had my S25 back I never got a call dropped on that clearly speaking. I heard them. They heard me Always get a signal and my apps did not disappear. With that being said it does have a very good camera on it. Many options.
The display is very vivid.Good colors comes in clear.The battery lasts me about a day and durability, I would say, is good. That is my own personal experience with this phone.
The display is very vivid.Good colors comes in clear.The battery lasts me about a day and durability, I would say, is good. That is my own personal experience with this phone.
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Redd, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your phone calls are to you, and needing reliable connection and audio quality. We have provided links to troubleshooting guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S26ultra review
on April 25, 2026
Posted by: BlueNOTPurpleSUCKS
[This review was collected as part of a promotion.] The galaxy AI is really amazing! The only issue i have is I wish you had the twist of the wrist flashlight
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is phenomenal
on April 25, 2026
Posted by: TravisandFamily
[This review was collected as part of a promotion.] I love Galaxy AI. Especially with generating photos.
Value
5
Written by a customer while visiting Samsung US