Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,423 Reviews)
Rating breakdown 13,423 reviews
5 Stars
11,719
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
The new galaxy s26 ultra is very useful.
on April 27, 2026
Posted by: Smith7R
[This review was collected as part of a promotion.] "Just upgraded to the S26 Ultra and the
performance is top-tier. The Galaxy Ai stuff feels way more useful this year; the AI Select tool makes grabbing info off the screen so much faster with the S Pen. Plus, the built-in privacy mode for the display is a game changer for keeping noisy people away from my business. It runs a bit warm during long sessions, but the camera and speed make it worth it."
performance is top-tier. The Galaxy Ai stuff feels way more useful this year; the AI Select tool makes grabbing info off the screen so much faster with the S Pen. Plus, the built-in privacy mode for the display is a game changer for keeping noisy people away from my business. It runs a bit warm during long sessions, but the camera and speed make it worth it."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has everything I need plus a whole lot m
on April 27, 2026
Posted by: 778899
[This review was collected as part of a promotion.] I had watched to buy the phone before it's official release date but had to wait, I've had it now for awhile and am fully satisfied with it, all the features, everything it can do and has a lot more than I expected.. The AI Features are amazing, if I'm looking for specific answers to my truck, additives, different types of oil and other things for my truck, it saves all the interest about my vehicle, which saves a lot of time... Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The switch from Oneplus to Samsung.
on April 27, 2026
Posted by: Joker34598
[This review was collected as part of a promotion.] After using OnePlus for years, making the switch to Samsung was a big jump, but Galaxy AI has completely validated the decision. As a computer science student and micro-soldering tech, I need a phone that handles actual productivity.
Pairing this phone with a privacy screen has been a game changer. I'm constantly pulling up sensitive schematics for work or CAD designs for my personal robotics projects while on campus. It's great knowing the person sitting next to me in class can't see what I'm working on.
The standout software feature is Circle to Search. When I'm at my workbench trying to identify obscure surface-mount components, just circling the part to pull up spec sheets saves me so much time. I even use it to quickly identify pests on my garden plants at home.
I also heavily use the AI note and browsing assist features. Juggling a full-time job and college means my time is stretched thin. Having AI instantly condense lengthy technical documentation into readable bullet points makes my research incredibly efficient.
Coming from OxygenOS, I was worried about software bloat, but Samsung implemented these tools perfectly. They run smoothly and genuinely make balancing work, school, and hobbies easier. I don't see myself switching back anytime soon.
Pairing this phone with a privacy screen has been a game changer. I'm constantly pulling up sensitive schematics for work or CAD designs for my personal robotics projects while on campus. It's great knowing the person sitting next to me in class can't see what I'm working on.
The standout software feature is Circle to Search. When I'm at my workbench trying to identify obscure surface-mount components, just circling the part to pull up spec sheets saves me so much time. I even use it to quickly identify pests on my garden plants at home.
I also heavily use the AI note and browsing assist features. Juggling a full-time job and college means my time is stretched thin. Having AI instantly condense lengthy technical documentation into readable bullet points makes my research incredibly efficient.
Coming from OxygenOS, I was worried about software bloat, but Samsung implemented these tools perfectly. They run smoothly and genuinely make balancing work, school, and hobbies easier. I don't see myself switching back anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on April 27, 2026
Posted by: Purplepeaches78
[This review was collected as part of a promotion.] I recently upgraded to the s26 ultra after using the s21 ultra for years. I didn't think I would use the galaxy AI much, but it has honestly made my searches for information so much easier. It doesn't just give me results, it offers me summaries even in my messages if I have received several between replies.
My camera can scan documents and the privacy settings make me feel much more secure in not accidentally showing information or pics to strangers who may be nearby.
The battery is long lasting and the working RAM makes everything run smoother and faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful, fast, sleek phone with lots of features
on April 27, 2026
Posted by: Pennylou2
[This review was collected as part of a promotion.] Really nice phone that is easy to use even for the older generation like me. The Galaxy AI helps with that and the size and shape of the phone is perfect for me. I also like the additional bells and whistles like the privacy display and the camera upgrades are amazing. Well worth the cost as it has become not only my phone but more of a personal computer for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick Sexy
on April 27, 2026
Posted by: Slickness
[This review was collected as part of a promotion.] The new s26 ultra is straight forward slick and sexy. Smooth transition from app to app. Fast processing for high graphics usage games and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love
on April 27, 2026
Posted by: Pressintheeightonefour
[This review was collected as part of a promotion.] I got it for filming absolutely love the camera and I love the galaxy Ai feature it has helped alot with setting up my mobile command center and tells me the laws and regulations I need to know while out filming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product has good advanced ai features but...
on April 27, 2026
Posted by: Sumzoomuhsuma
[This review was collected as part of a promotion.] As mentioned in title the "Galaxy Ai" is superb! Being able immediately access off edge of the screen all its useful features really a leap in technological advancements. All this ai stuff is great, however why did we digress on the subtle simple stuff features that made certain interactions easier and more enjoyable?
What happened to the "no need to fix what isn't broken"? Not being able to.use the s pen to take pictures?...the themes! I was looking forward to the themes, I had the phone prior to its release and to date i still haven't found a theme not that I like but that feel would be suitable for where we are as advanced as we've gotten in technology. Other than that the new features are interesting offer lot more capabilities
What happened to the "no need to fix what isn't broken"? Not being able to.use the s pen to take pictures?...the themes! I was looking forward to the themes, I had the phone prior to its release and to date i still haven't found a theme not that I like but that feel would be suitable for where we are as advanced as we've gotten in technology. Other than that the new features are interesting offer lot more capabilities
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Sumzoomuhsuma, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the enhanced features of Galaxy AI available on your device. We have provided a link to the complete manual to help you with the additional features you are seeking on your device including hand gestures and voice commands you can use with your camera shutter. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US