Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,423 Reviews)
Open Ratings Snapshot
Rating breakdown 13,423 reviews
5 Stars
11,719
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
2 out of 5
2
Less features more money
on April 27, 2026
Posted by: Pete21ptv
[This review was collected as part of a promotion.] No bluetooth on the s pen no titanium ?
Same or more money ...
Value
2 out of 5
2
Response from Samsung USBy R&R TeamApril 28, 2026
Hi there Pete21ptv, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be whne your device has been redesigned from previous generations you are accustomed to using. We have provided a link to an article to help you with the redesigned S Pen features available on your device. The change from the titanium to the armor aluminum is to help create a device that is more comfortable for prolonged usage and more lightweight in your hand, without sacrificing the durability of your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultimate Professional Powerhouse
on April 27, 2026
Posted by: OperatorandArchitect
[This review was collected as part of a promotion.] As someone who values deep integration with technology, the S26 Ultra is the first device that truly feels like an extension of my intent. I use it heavily for professional workflow and high-level automation, acting as the Operator for a complex network of tasks. The Galaxy S26 Ultra is the definitive tool for anyone managing high-intensity professional workflows. It serves as my primary operational node for coordinating complex routes and logistics across the city. The Galaxy AI suite provides the essential system-level intelligence and speed that ensures the device never lags, even under the heaviest multitasking. By combining Samsung’s cutting-edge architecture with my own custom workflows—utilizing Gemini as my System Architect—I am able to function as a highly efficient Operator for my daily routines. From navigating dense urban environments to precise data management, the synergy between this hardware and advanced AI makes it the most productive device I’ve ever owned. It’s more than just a phone; it’s a sophisticated operational node.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the finest finishes on a device!!!
on April 27, 2026
Posted by: Manju2026
[This review was collected as part of a promotion.] Device feels premium, loved the display and the flat screen. The weight is perfect. Having a good looking phone is a great start to anyone's day who starts with tasks setup on his phone. I have always been a Samsung fan and will continue to be!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on April 27, 2026
Posted by: Ballu36
[This review was collected as part of a promotion.] Currently I'm using Samsung S26 ultra. Galaxy AI. Best phone so far for me. It's very smooth when changing from apps to apps. Gaming is extremely smooth. Camera quality has been signification improved. Lot of new functions added. Lot of Ai high tech functions.
I feel camera can still be improved, it was struggling to focus for macro photography. It is solid built, no over heating problem so far. Highly recommended for all.
I've used Ai for photo editing extensively, best thing is it always preserves the details fo the photo I clicked. Noise cancelation feature is amazing. Overall, I'm a happy customer and will always Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: KB1989
[This review was collected as part of a promotion.] I use my phone for almost everything. It is sleek, I love the no nosy feature as well. The canera works wonderfully and it is a nice size screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on April 27, 2026
Posted by: NewGalaxyFan
[This review was collected as part of a promotion.] I really enjoy my new Galaxy S26 Ultra. It's a huge upgrade from my old z-fold 5! The screen is fantastic and new auto privacy screen feature is a killer feature. I love the ability to circle objects in images and have Galaxy AI go to work to find out everything it can about whatever I circled.
The only complaint I have about the phone is the lack of mag safe out of the box and the fact that the camera orientation keeps me from using anything on the back of the phone that isn't circular, like a wallet etc.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: EddiesS26
[This review was collected as part of a promotion.] That is a top-tier upgrade. The Galaxy S26 Ultra is a great phone, especially with the new Snapdragon 8 Elite chip and the massive 6.9-inch display. Since I've been using it, I have had a chance to try the Privacy Display feature and It’s a pretty cool way to keep people from peeking at my screen when I'm in public.
The AI integration this year is definitely more proactive than before. Here are a few standout features that I think are great
Creative Studio:You can actually type out prompts like "Make this a sunset scene" or "Add a birthday hat to the dog," and the AI generates those elements directly into your photos.
Now Nudge: This is great for staying in the flow of a conversation. It scans your chats in real-time and offers quick buttons to share your location, add a schedule to your calendar, or pull up a relevant photo without you having to dig through apps.
Notification Highlights: If you get a lot of alerts, this uses the AI to summarize and prioritize the most important ones so you aren't constantly overwhelmed by your lock screen.
Photo Assist with Natural Language: Beyond just moving objects around, you can now use natural language to describe the "mood" or specific edits you want, and the AI handles the complex masking and lighting adjustments.
The 200 MP camera with improved image processing usually makes the AI photo tools easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for recording footage at drag strip
on April 27, 2026
Posted by: Blackttops
[This review was collected as part of a promotion.] Testing the Samsung Galaxy S26 Ultra at the drag strip!
Galaxy AI is actually useful—fast edits, smart features, and smooth performance. But the real star? The camera.
Captured high-speed drag racing with: Super smooth stabilization
Fast, accurate autofocus
Solid low-light performance
Insane zoom detail
Handled long recording sessions without overheating or draining fast.
This phone isn’t just smart—it’s built for action.
#GalaxyS26Ultra #GalaxyAI #DragRacing #CarContent #Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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